- Paperback: 404 pages
- Publisher: Intellect Ltd; 2nd Revised edition edition (Jan 1 1999)
- Language: English
- ISBN-10: 1841500208
- ISBN-13: 978-1841500201
- Product Dimensions: 23 x 17.5 x 2.2 cm
- Shipping Weight: 726 g
- Average Customer Review: 4.8 out of 5 stars See all reviews (5 customer reviews)
- Amazon Bestsellers Rank: #299,535 in Books (See Top 100 in Books)
- See Complete Table of Contents
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Product Details |
Product Description
Review
A terrific update to a terrific book. This thoughtful and thorough work will push readers along quickly to successful and effective usability studies." -- Ben Shneiderman, University of Maryland
This book has much advice to give...raising a host of issues about digital products that we need to address from our own experience and from our own values. -- Digital Creativity, Vol.10, No.2
This book has much advice to give...raising a host of issues about digital products that we need to address from our own experience and from our own values. -- Digital Creativity, Vol.10, No.2
Book Description
In this volume, the authors begin by defining usability, advocating and explaining the methods of usability engineering and reviewing many techniques for assessing and assuring usability throughout the development process. They then follow all the steps in planning and conducting a usability test, analyzing data, and using the results to improve both products and processes.
This book is simply written and filled with examples from many types of products and tests. It discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls. The authors discuss the place of usability laboratories in testing as well as the skills needed to conduct a test.
Included are forms to use or modify to conduct a usability test, as well as layouts of existing labs that will help the reader build his or her own.
This book is simply written and filled with examples from many types of products and tests. It discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls. The authors discuss the place of usability laboratories in testing as well as the skills needed to conduct a test.
Included are forms to use or modify to conduct a usability test, as well as layouts of existing labs that will help the reader build his or her own.
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Most helpful customer reviews
4.0 out of 5 stars
Perhaps needs to be more updated - but still very solid.,
By Rommil Santiago "Montreal eCommerce Marketing... (Montreal, Canada) - See all my reviews (REAL NAME)
This review is from: A Practical Guide to Usability Testing (Paperback)
Overall, very good book. Though the examples are very dated - the ideas in it still hold true today. If I were to change anything, it would be the production value of the book. The text looks almost photocopied, and slightly blurry. A bit tough to read.If you can get past the very dated graphics (and I mean very dated) - it'd definitely worth reading if you're interested in getting into usability testing. Would be great if they had an accompanying website to host perhaps a highlight video example.
5.0 out of 5 stars
A classic,
By A Customer
This review is from: A Practical Guide to Usability Testing (Paperback)
This is a classic in the field, written by two highly-respected usability specialists. I was fortunate to read it as one of the textbooks in a class on usability testing taught by Dr. Dumas. It is a very practical book, covering planning, testing, and reporting the results. The strengths and weaknesses of usability testing are discussed, and there is some information about other usability evaluation methods and basic design principles.This is a republication, with only slight changes, of the 1993 edition, so the technology and costs are not up to date. But it's not hard to think in terms of digital cameras instead of videotape. Highly recommended.
5.0 out of 5 stars
necessary reading,
By
This review is from: A Practical Guide to Usability Testing (Paperback)
This is required reading for usability professionals. It's a detailed look at testing, covering everything from test plans and lab construction to data analysis and how to handle unqualified testers who slip through the screening process. It covers lower-budget tests in addition to full-scale ones. It's clear that Dumas and Redish have loads of experience, and they're not shy about sharing it.The most useful idea I came away with is that testing needs a specific purpose. You can't just test a system's usability; you test, for example, the navigation system or a membership form. The only flaws here are a couple of omissions. There's no mention of testing web applications, though the principles covered here can be extrapolated to other purposes. And there is no mention of the ultra-cheap guerilla testing tactics. I doubt Dumas and Redish would approve of them, but it would have been very helpful to read about where these alternative methods were effective and not. This book is a keeper. While my organization will not likely be doing full-blown usability testing for awhile, I'm now more able to evaluate and communicate with third-party testing facilities. And this book will influence all of our other evaluation and assessment testing methods.
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