I got this telephone in August 2007, for less than it was then available at Amazon. For some weeks, it seemed fine.
But my previous two AT&T phones were not so hot. On both models, the caller id LCD screens died within two years of purchase. And on the previous model, with a built-in answering machine, there were two other problems as well. The digital voice recorder went kafflooey, and was barely audible after a couple of years. Worse, the calls could not always be answered immediately, as the receiver button became quite temperamental too.
On this one, the number buttons sometimes stick, making for extra long dialing tones that stop only when one fiddles with the button edge. Additionally, the directions to enter numbers into phone memory, and even to record an answering message, are overly complex.
While this model cost about half what I paid for the last AT&T office speaker phone model, I'm not a huge ATT fan.
This phone is just okay. And I am pretty sure I've bought my last AT&T phone.
In answer to a request for other phone brand options, I'm more pleased with my RCA 2 Line Speakerphone. It has a lot of bells and whistles I do not use. And the speaker does not always transmit the greatest sound quality. But the caller ID screen has held up nicely, the price has come way down, and the phone is generally more sturdy than the AT&T brand items I've purchased before --- including this model.