I purchased this ball (the 65cm one) last week and got it on time. I inflated it pretty much right away (after reading the instructions). The instructions say to inflate the ball until the measuring tape (included with the ball) is tight. Never happened.
I got out my own measuring tape and measured both the tape and the ball itself. The tape seemed consistent with the material included (circumference for the 65 cm ball should be about 80.5" and that's about what I measured). The ball, however, seemed to match up with the circumference indicated for the 55cm ball (a little over 68"). After getting a second pair of eyes to confirm, I decided the package must have been mis-marked or the wrong ball included.
I submitted for a return and Amazon was more than happy to help. I was VERY happy with their quick response, and received a replacement the next day (a Saturday).
Today (Monday) I finally got around to inflating my new ball. Same issue! The ball doesn't inflate to the size of the tape. I don't know if the information included is incorrect, if they had a batch of balls that got put in the wrong boxes, or what, but something isn't right here.
Since I can only return for a replacement (and that didn't work so well), I'll be keeping this one. The quality of the ball itself seems good (thus 2 stars instead of 1), and I can use it for some things, but it isn't big enough to use when sitting at my desk (which was my purpose for buying). Pretty disappointing, but I'm not going to waste any more of my time.