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BE OUR GUEST: Perfecting the art of customer service
Theodore Kinni (Author) Average Customer Review:   (9)
In Stock Eligible for FREE Super Saver Shipping on orders over CDN$ 25. CDN$ 13.99 CDN$ 12.59
Book Description
Whether they are called clients, customers, constituents, or, in Disney-speak, guests, all organizations must best serve the people who purchase their products and services or risk losing them. Now, for the first time, one critical element of the methods behind the magic that is the Walt Disney... Read More |
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