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Updated and enhanced with the latest Balanced Scorecard topics, this influential book empowers your organization to turn strategy into performance at every organizational level and translate your intangible resources, such as innovation, customer relationships, and intellectual capital, into real value. The Second Edition of Balanced Scorecard Step-by-Step includes updated case studies as well as new and expanded coverage on:
Sharing his extensive experience in developing Balanced Scorecards for Fortune 500, public sector, and not-for-profit organizations, Paul Niven takes you through the complete Balanced Scorecard journeyfrom creating powerful new performance measures that drive the execution of your strategy, to the tools necessary to make the Scorecard the cornerstone of your management processes. Whether you are a CEO, CFO, CIO, a vice president, a division or department manager, or a business consultant, Balanced Scorecard Step-by-Step, Second Edition allows you to efficiently execute your organization's strategy and successfully compete in today's business environment.
Adquirí este libro y no puede parar de leerlo hasta que lo terminé. Simple, bien escrito, práctico. Read morePublished on Aug. 21 2003
If you are interested in the experience of companies that implemented the BSC, read the Kaplan and Norton books. Read morePublished on Aug. 7 2003 by MAURICIO AGUIAR
This book makes BSC theory utterly accessible. It provides an appropriate amount of background for those who do not know BSC theory well, but the balance of the book is dedicated... Read morePublished on July 1 2003 by Paulindc
I have just finished writing a major paper on the application of the Balanced Scorecard within local government. Read morePublished on Jan. 6 2003