The no-cost way to improve your organization on a daily basis Most nonprofits are already benchmarking informally. This unique book defines a formal way to benchmark. You'll learn how to prepare your organization, measure performance, and implement best practices as well as learning the five key steps of benchmarking, the arguments against benchmarking—and why you should disregard them, how benchmarking differs from evaluation and assessment, how to form a benchmarking team, how to create a “success equation” that helps you measure your organization’s performance, how to make sure to measure what matters, how to choose your benchmarking partners—and what you can learn from the “wrong” partner, and how to overcome staff resistance to benchmarking. Practical tools help you benchmark what matters Real-world examples illustrate benchmarking in action. Exercises and worksheets guide you through processes such as drafting a benchmarking plan; identifying and analyzing the things in your organization that need improvement; prioritizing which processes to focus on; identifying your CTQ (critical to quality) outcomes; and more. The way to survive as a nonprofit in today’s market is to thrive. With so many organizations seeking the same dollars, only the best will endure. Benchmarking ensures that your organization is always operating at peak performance. It’s something you can’t afford not to do—especially since you can do it for free!
Benchmarking for Nonprofits
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As with most things, benchmarking sprang out of necessity. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Back Cover
As with most things, benchmarking sprang out of necessity. Read the first page
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10 of 10 people found the following review helpful
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An Excellent Roadmap for Would be Benchmarkers
Mar 18 2008
By bronx book nerd
- Published on Amazon.com
Format:Paperback
This book is short yet captures all the essential components of a succesfull benchmarking program in the non-profit sector, including government agencies. Although the examples are specifically geared for non-profit organizations, the concepts and principles taught apply just as well for any governmental entity. Saul writes exceedingly well, treating a subject with surprising zest that has been handled dryly by others. The structure of the book is perfect, as it leads the benchmarking neophyte through each step of the process, from organizational preparation to benchmark process implementation. Saul gives clear definitions and terms, and provides ample examples of each so that the reader is not left adrift. The forms provided to assist in the benchmarking process are also very helpful. Particularly original is a "quadrant" form, reminiscent of Steven Covey's four quadrants form that captures the combinations of urgent/important/not urgent/unimportant. In Saul's treatment, the four quadrants cover the combinations of controllable/important/not controllable/unimportant - a wise reality check before undertaking major change. Saul also gives a siginificant example of an organization that appeared to be doing well based on the measures it was tracking, but was actually failing in its core mission because those measure were not appropriate. I would recomment this book as a primer for anyone interested in beginning a benchmarking program in a non-profit or government.
3 of 3 people found the following review helpful
5.0 out of 5 stars
The Must Have Benchmark Tool
Oct 26 2010
By Jocelyne Daw
- Published on Amazon.com
Format:Paperback|Amazon Verified Purchase
Benchmarking for Nonprofits is a classic must have in the tool box of every nonprofit organization. Focusing on outcomes and constant improve is no long the nice to do, but the new must do for nonprofits. This book provides a framework and simple to use tools to do this work in an effective and efficient fashion. Today's donors want to know the difference nonprofits are making and Benchmarking for Nonprofits provides the tools to measure, manage and improve performance. This book deserves to be on the desk of every nonprofit leader.
3 of 4 people found the following review helpful
5.0 out of 5 stars
Must-have for any nonprofit
Sep 14 2007
By J Masterson
- Published on Amazon.com
Format:Paperback|Amazon Verified Purchase
This book is an essential for every nonprofit manager's bookshelf. The straighforward writing style of Jason Saul, coupled with practical tools, will help create an effective benchmarking and outcomes management system.
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