This is what I wrote them: "Thanks for the refund for Boy Culture DVD. You still did not address my major concern: Why does Rarewaves-CA masquerade as a North American seller by having CA (California) in your email address, and more importantly in the information about the product gives details that the DVD is suitable for the North American Region--while when it arrives it turns out to be meant for the UK?"
This what Rarewaves-CA wrote me back:"Thank you for your message. we sell Region 2 DVD because now days most of the customers have multi Region DVD player and will watch the DVD without any problem. Our duty is to provide a correct listing and in this case we failed to do. We have issued you with a full refund as result of that."
I gave them 4 stars because of the fast refund. Do you believe that most people in North America have multi-region DVD players? In other words, Canadian and US buyers, beware when you order from them.