8 of 8 people found the following review helpful
5.0 out of 5 stars
How Brands and People Can Change the World, Dec 5 2010
By BarbKelly - Published on Amazon.com
This review is from: Breakthrough Nonprofit Branding: Seven Principles to Power Extraordinary Results (Hardcover)
Carol Cone, recognized internationally as the mother of cause marketing, once recounted to an eager group of MBA students how she shared a stage with the Dalai Lama. She described how you could relate shared themes of connectivity, collaboration, and compassion to their very different spheres of work, and how companies and their brands aligned with a core purpose could change the world. Ms. Cone and Jocelyne Daw bring the "brands can change the world" spirit and their collective know-how to Breakthrough Nonprofit Branding: Seven Principles to Power Extraordinary Results (The AFP/Wiley Fund Development Series). It is an important book, both instructive and inspirational on many levels.
There is a lot to learn about branding, and what that really means, for example, the rational-emotional-engagement dimensions of a brand and how brand meaning serves (or should serve) as an organization's central operating principle. I especially liked the chapter on brand communications and new media tools that socialize brand meaning and tie into business objectives. (Point of disclosure: I work for an Irish internet company, "ammado," whose global engagement and giving technology is designed expressly for this kind of purpose.)
The chapter on brand communications/Principle 4 is representative of the many levels on which the book operates, presenting an overview of the principle, specific how-to success factors (detailed in an exhaustive checklist), and real world experiences of selected nonprofits. It is in the case studies of these exemplary nonprofits that the book's inspirational tone shines through: from the story-telling power of one woman's fight in the "Go Red"/American Heart Association campaign, to Komen for the Cure's voice of empowerment for women, to Goodwill's daily contribution to community enterprise and personal development.
The cumulative effect is a book that goes to the heart of nonprofit leadership and how nonprofits drive social change, and stands squarely as a valued resource for successful change management in any sector. For all of these reasons, Breakthrough Nonprofit Branding: Seven Principles to Power Extraordinary Results (The AFP/Wiley Fund Development Series) has a wide natural audience of readers who, through their work, daily lives, and values are making a positive difference in the world we all share.
7 of 7 people found the following review helpful
5.0 out of 5 stars
The Bible of Nonprofit Branding, Oct 24 2010
By JASON SAUL - Published on Amazon.com
This review is from: Breakthrough Nonprofit Branding: Seven Principles to Power Extraordinary Results (Hardcover)
Written by the gurus of cause, Jocelyne Daw and Carole Cone, this is the book we've been waiting for. This well-researched book nails the ultimate question: how do we turn nonprofit brands from logos into living value propositions? Daw and Cone explain branding in a way that is powerful to both nonprofits and for-profits. And most importantly, Daw and Cone don't just highlight case studies of organizations, they tease-out the key principles that all nonprofits can relate to and break it down into simple easily-understood elements. What I particularly liked about the book was the way that the authors tie branding into impact and teach us how to engage stakeholders to learn how our organizations create value. This is something that very few books discuss.
Daw and Cone have hit upon something pretty powerful - the emotional connection to a brand. this is something that EVERY company wants today. The principles - things like "rally internal brand ambassadors" and "expand your brand by mobilizing an external community" are fresh, new and incisive. The authors take this concept the full distance: extending their message all the way through to fundraising, offering creative ways that brands can be used to generate revenues and create new value. All of my concerns were anticipated and convincingly dealt with.
This book is a must-read for every nonprofit board member, executive director and consultant.
5 of 5 people found the following review helpful
5.0 out of 5 stars
This book delivers the goods on nonprofit branding, Dec 7 2010
By Deborah Coulter "Joe Waters" - Published on Amazon.com
This review is from: Breakthrough Nonprofit Branding: Seven Principles to Power Extraordinary Results (Hardcover)
I don't read many books anymore. Social media has ruined me. Give me the 140 character summary. But I knew I would read a book by Jocelyne Daw and Carol Cone. I've been learning from these two women for years.
For background, I'm a local, transactional cause marketer at a Boston hospital. If you're a cause with a corporate partner I'll show you how to raise money with register programs and cause products. I'll help you enhance those efforts with special events, social media and location-based services.
But what I do has limits. And through the years I've grappled with how nonprofits can shift to truly transformative cause marketing. I even posted about this recently and enviously explained how some cause brands are like magnets that attract power, partners and money to pursue their worthy missions.
But how do they do it?
Breakthrough Nonprofit Branding has a lot of good answers.
BNB identifies seven principles for evolving a cause brand from something ordinary that has no pull to something powerful and really serves the cause. The best part is the 11 case studies the authors use to illustrate the principles, which really bring them to life.
My two favorite causes profiled were UNICEF and the Food Bank For New York City because they both reminded me of my own organization in some way.
UNICEF reminded me of my hospital because the initial research done on the brand revealed that people were unsure what UNICEF stood for. I think the same is true of my hospital. Sure, we're New England's largest safety-net hospital, but what does that really mean? Some key takeaways for me from this section were:
* Research is key. If you have to figure out where your brand stands before you can chart a course for it.
* The value proposition of your brand has to be simple and actionable. UNICEF: Whatever it takes to save a child.
* Identify and label your core supporter community. For UNICEF it was empathetic globals, "people who care about the developing world and feel very strongly that people and the government should do much more to help those in need."
The Food Bank For New York City had me thinking of our food pantry that this year will serve 90,000 men, women and children-nearly double the mouths we fed just two years ago. Again, as with UNICEF, research revealed that external audience just weren't sure what the food bank did (its original name was Food for Survival). Two of the key lessons from their rebranding included:
* This process begins at the very top of the organization. The board and senior management must be fully engaged for the rebranding to be successful. I really admire the food bank for the courage it took to admit that things weren't working and the cause needed a change.
* To be a breakthrough brand you have to be bold in your goals. It wasn't enough for the food bank to focus on food delivery and 1,000 food pantries and soup kitchens they supplied across New York City. As the authors note they had to shift to the "higher-order, more compelling cause of addressing hunger and food poverty for New York City system wide." Yeah, the vision thing that stirs donors' ideals and giving.
After learning all seven principles and seeing them in action with 11 causes I gained a new appreciation for just how important (and demanding) rebranding is for a cause. It's a pilgrim's journey full of meaning, reflection and uncertainty. The trip is not for the fainthearted nor for the solitary traveler.
Fortunately, in the uncertain waters of nonprofit branding, we finally have a compass and a companion in Breakthrough Nonprofit Branding.
Joe Waters
@joewaters
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