Great product. Used other steamers and this one is a breeze. Brushed metal housing looks good in my kitchen with all the other brushed metal and cast metal devices. Cleans like a breeze, nice timer and loud beeper when water is low or time is up. Holds huge amount of food, you can make a full meal for 5 in it all by itself, meats on layer one, Veggies on layer 2 and rice and other stuff on level 3. Hard plastic levels, which have bounced around my tile kitchen floor from 14 yr old son doing dishes, has been on top and lower shelf of dishwasher with no distortion to plastic shapes. Good product. I like Breville products. They are not cheesy.