Auto boutiques-francophones Simple and secure cloud storage giftguide Countdown to Black Friday in Home & Kitchen All-New Kindle Paperwhite Deal of the Day - The Beatles in Mono 14LP Vinyl Box Set SGG Countdown to Black Friday in Lawn & Garden
CDN$ 42.90
  • List Price: CDN$ 112.95
  • You Save: CDN$ 70.05 (62%)
Only 1 left in stock.
Ships from and sold by Gift-wrap available.
Business+Communication%3A+B... has been added to your Cart
Have one to sell?
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See this image

Business Communication: Building Critical Skills + CONNECT w/eText Paperback – Feb 18 2010

See all formats and editions Hide other formats and editions
Amazon Price
New from Used from
"Please retry"
CDN$ 42.90
CDN$ 42.90 CDN$ 34.59

Black Friday Deals Week in Books

No Kindle device required. Download one of the Free Kindle apps to start reading Kindle books on your smartphone, tablet, and computer.

  • Apple
  • Android
  • Windows Phone
  • Android

To get the free app, enter your e-mail address or mobile phone number.

Product Details

  • Paperback: 608 pages
  • Publisher: McGraw-Hill Ryerson Higher Education; Canadian edition (Feb. 18 2010)
  • Language: English
  • ISBN-10: 0070918538
  • ISBN-13: 978-0070918535
  • Product Dimensions: 21.1 x 2.3 x 27.2 cm
  • Shipping Weight: 1.2 Kg
  • Amazon Bestsellers Rank: #292,973 in Books (See Top 100 in Books)
  •  Would you like to update product info, give feedback on images, or tell us about a lower price?

  • See Complete Table of Contents

Product Description

About the Author

Kitty O. Locker was an Associate Professor of English at The Ohio State University, where she taught courses in workplace discourse and research methods. She received her B.A. from DePauw University and her M.A. and Ph.D. from the University of Illinois at Urbana. She also wrote Business and Administrative Communication (6th ed., Irwin/McGraw-Hill, 2003), The Irwin Business Communication Handbook: Writing and Speaking in Business Classes (1993), and co-edited Conducting Research in Business Communication (1988). Her consulting clients included URS Greiner, Abbott Laboratories, the Ohio Civil Service Employees Association, AT&T, and the American Medical Association. In 1994–95, she served as President of the Association for Business Communication (ABC). From 1997 to 2000, she edited ABC’s Journal of Business Communication. She received ABC’s Outstanding Researcher Award in 1992 and ABC’s Meada Gibbs Outstanding Teacher Award in 1998.

Stephen Kyo Kaczmarek is an Assistant Professor at Columbus State Community College. He teaches business and technical communication, composition, creative writing, journalism, public relations, freshman experience, and courses in film and literature he has designed. Steve received an M.A. in English and B.A.s in journalism and English from Ohio State. His consulting clients have included Nationwide Insurance, The Ohio Historical Society, The Ohio Association of Historical Societies and Museums, The Ohio Museums Association, United Energy Systems, etc. Prior to joining Columbus State, Steve managed staff development and information for the Franklin County, Ohio, Commissioners.

Kathryn Braun is a professional writer, editor, and training facilitator specializing in business communications and interpersonal leadership skills. Kathryn is a member of the International Association of Business Communicators, the Plain Language Association International, and the Halton/Peel Communications Association. Kathryn taught rhetoric and composition at Sheridan Institute of Technology for 31 years. Currently she trains adults in business and technical report writing, proposal writing, web writing, revising and editing techniques, active listening strategies, influencing others, interpersonal skills, negotiating and reducing conflict, communicating nonverbally, power reading strategies, and designing and delivering persuasive presentations. Kathryn also coaches adults in English pronunciation and interpersonal leadership skills. She has a Masters degree in English and is Myers-Briggs certified.

What Other Items Do Customers Buy After Viewing This Item?

Customer Reviews

There are no customer reviews yet.
5 star
4 star
3 star
2 star
1 star

Look for similar items by category