This authoritative handbook serves as your one-stop guide to understanding and complying with the complex, evolving world of corporate privacy law. Written in clear, non-technical language, the book breaks the privacy compliance universe into manageable parts. You find guidance on collecting and using customer information. You learn how to comply with data protection laws. The book helps you understand the industry-specific obligations of banks, healthcare providers, communications companies and other lines of business. You get the latest details on protecting employer interests while respecting employee privacy. Moreover, you find guidelines on the lawful use of telemarketing, fax advertising, and commercial email. This comprehensive resource also covers compliance for companies doing business with, and in, Europe under the European Union Data Protection Directive. This practical book supports key topics with practice tips, excerpts from relevant laws and regulations, and appendices that list many of the more important federal and state privacy laws.