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Product Description
Are you a seasoned information technology (IT) executive looking for options available on leadership structures within your IT organization? Look no further. Now in a Second Edition, CIO Best Practices is an invaluable resource that provides a comprehensive, practical guide for CIOs and their executive team peers giving real-world examples of CIOs who have succeeded in mastering the blend of business and technology responsibilities and giving their companies a sound return on investment of technology dollars
From the Inside Flap
What does it take to be a truly great Chief Information Officer (CIO)? What are the responsibilities and roles of today's CIO? CIO Best Practices is an invaluable resource filled with real-world practices used by CIOs and other IT specialists who have successfully mastered the blend of business and IT responsibilities. Compiled and coauthored by Joe Stenzel, this authoritative book assembles an unprecedented collection of pioneering and successful senior IT executives whose insights, drawn from years of practical experience, shed new light on the strategic opportunities?available for leadership structures within the IT organization.
A CIO's success is defined by personal business acumen, the ability to meaningfully communicate IT strategy, and most importantly, the proficiency to translate cutting-edge technology into usable ideas and solutions that promote business goals. For anyone who wants to achieve better returns on their ideas, CIO Best Practices reveals the concrete skills and competencies required of a CIO as well as a comprehensive strategic framework to fully leverage IT resources. Filled with real-world examples of CIO success stories, this proactive guide:
- Examines best practices
- Devotes an entire chapter to outsourcing and addresses the issues surrounding this challenging and controversial topic
- Guides readers through the changing role of the CIO and IT function planning
- Describes specific strategies for creating value
This practical resource provides best practice guidance on the key responsibilities of the CIO and the CIO's important role in modern organizations. It is the most definitive and important work on achieving and exercising strategic IT leadership for CIOs, those who intend to become CIOs, and those who want to understand the strategic importance of IT for the entire enterprise.
Inside This Book
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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:
4.2 out of 5 stars (11 customer reviews)
7 of 7 people found the following review helpful
5.0 out of 5 stars
Read This Book ...It Is Excellent!, May 19 2007
By Dean Lane - Published on Amazon.com
This review is from: CIO Best Practices: Enabling Strategic Value with Information Technology (Hardcover)
As someone who has been a CIO four times, served as an interim CIO too many time to count, wrote "CIO Wisdom" and will be coming out with "CIO Perspectives", I would like to fully endorse "CIO Best Practices". Somewhere in the book it states "all CIOs live in a competitive world and excellent customer relationship management has become a competitive advantage" This book accomplished "excellent customer relationship management" by always keeping the reader in mind. It is well written, and contains depth that could only be written by CIOs.
4 of 4 people found the following review helpful
4.0 out of 5 stars
CIO Best Practices, Mar 13 2008
By S. Evans - Published on Amazon.com
This review is from: CIO Best Practices: Enabling Strategic Value with Information Technology (Hardcover)
Generally, I liked the book "CIO Best Practices". I believe that it contained a lot of useful information for employees in the IT field whether they are CIOs or new employees in the industry. Many IT departments lose focus of the fact that their purpose is to support the company's mission and get sidetracked by the wow factor of technology and end up pursuing change for change sake. "CIO Best Practices" has many useful guidelines for aligning the IT department with the overall corporate strategy. I worked in IT and speak from experience.Of particular use to the Chief Information Officer were concepts on how to make sure that all your efforts are spent to ensure you deliver value-added solutions to the firm that ensure not only the companies existence but also, possibly, competitive advantage. Some of the practices mentioned included focusing on providing deliverables in 3-6 month intervals, building on existing technology, avoiding projects that are beyond the capability of the company to support, proving ROI on projects before undertaking them so as to avoid ad hoc projects, and many other often overlooked IT principles.
Chapter 3, "A Strategically Focused, Tactically Agile IT Organization" was insightful and covered useful IT tools such as the Boyd Cycle, Six Sigma, and a Define, Design, Build model. Together these tools form a continual process of sensing opportunities, establishing and enacting a plan to utilize the opportunity, and means of improving upon processes. By far this was the most enjoyable chapter of the book and I believe that these practices would be useful to many other industries and not only Information Technology.
The chapter on Outsourcing was also interesting to me. Even though outsourcing has been around for a while I had not given much thought to the practicality of geographical location to help facilitate designing software during people's normal working hours in one part of the world and having it tested in another part of the world during those individuals' normal working hours. We often conceptualize a continuously operating business but we tend to think of the graveyard shift when we do.
Overall the book was not too difficult to read, although I found the writing style of Chapter 4 unstimulating. Reading this book was assigned as part of an accounting assignment and I do believe it would help an accountant better understand the job of a CIO.
3 of 3 people found the following review helpful
5.0 out of 5 stars
Would Recommend for CIOs and Others Interested in IT Management, Mar 2 2008
By S. Polakow - Published on Amazon.com
This review is from: CIO Best Practices: Enabling Strategic Value with Information Technology (Hardcover)
As an accounting student without much IT experience, the book was a very difficult read at times. Considering that it was written for chief information officers, however, I think the authors actually explained the concepts very clearly, without getting overly technical.The first chapter gives a good procedure for aligning the IT department's goals with those of the firm. It also gives guidelines for effective project management. Chapter two is probably the most difficult for someone with very little IT experience to grasp. It explains enterprise architecture and its link to corporate governance.
The third chapter was my personal favorite. It explains how to create an agile IT department using three "agility loops" with supporting processes. These procedures allow the firm to stay strategically focused while creating new processes and improving existing processes.
I didn't really care for chapter four, which describes strategy mapping and explains how to use activity-based-costing as a tool for implementing strategic IT finance. I found the fifth chapter more interesting as it defines the balanced scorecard and explains how to apply it to the IT department.
Chapter six gives an interesting explanation of the need to place a value on customers and details the procedures and formulas needed to do so. Chapter seven gives reasons why a firm should consider outsourcing and outlines a plan for outsourcing once the decision to do so has been made. The final chapter describes how to measure the ROI of an IT project and recommends managing a group of projects as you would an investment portfolio.
Overall, the book seems well written and I would recommend it for CIOs and others who are interested in IT management.
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