I bought this rotisserie yesterday (3/15/2014). I decided to cook a chicken in it today (3/16/2014). Everything was going great until about 45 minutes, this thing stopped rotating. I'm glad that I went to check on it because the chicken was stopped in one spot and the thing was really smoking. The heating element and everything else was working but the machine stopped rotating. If I wouldn't have gone in my kitchen to check on the rotisserie, then the skin of the chicken wouldn't be the only skin that was crispy. I emailed the company and they told me to keep the accessories because they would send me another oven. I offered to send the one that I purchased back, but they told me to not send it back as they will ship a replacement. The machine was working great and the smell of the chicken being cooked was great. However, fifteen minutes later, my kitchen was filled with smoke and the chicken was ready to catch on fire because of the skin. If I do receive a new one, I'll report the results. I had high hopes for this rotisserie, but I feel that the chicken is not the only thing that got roasted. I hope that the company does send me a new one. If they do, I hope that I can give a review of this product a five star rating.