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Call Center Agent Retention and Turnover: The Best of Call Center Management Review Paperback – Aug 1 2002


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Product Details

  • Paperback: 125 pages
  • Publisher: ICMI Press (International Customer Management (Aug. 1 2002)
  • Language: English
  • ISBN-10: 0970950799
  • ISBN-13: 978-0970950796
  • Product Dimensions: 23.3 x 15.3 x 0.9 cm
  • Shipping Weight: 240 g
  • Amazon Bestsellers Rank: #3,254,330 in Books (See Top 100 in Books)

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