152 of 157 people found the following review helpful
- Published on Amazon.com
- All major functionality supported (excluding wireless): USB and Ethernet. Copy/print/fax/scan. Doc feeder and platen
- Very inexpensive unit to buy and own; remanufactured toner is plentiful and CHEAP!
- In supporting many units for over a year, jamming and other failures is exceptionally (and surprisingly) rare.
- Decently small footprint
- Easy to setup
- Surprisingly fast prints
- Small paper tray capacity
- Small doc feeder capacity
- Kind of noisy (more weird sounding than loud)
- Toner yield only so/so
- Network scanning is very poorly implemented and supported. (USB is decent tho)
I support many offices and for low volume multifunction use, this little guy is a world champ. Ive setup about 15 of them and not a single one has failed in a year. The typical yield I see is around 800-2500 pages per toner, it can vary alot based on coverage and quality of the toner. I only use remanufactured toners. But at $12-15 a pop, you really cant beat it! I buy them in packs of 4 or more. Printing is surprisingly fast even out of power save mode. I would not recommend this unit for high volume, nor would I any unit at this price point. Its input and output trays are not that big. The main paper tray can hold about 1/3rd of a ream of paper, about 200 pages. (specs say 250 or 1/2 a ream but thats pushin it, very few printing devices like a maxed out paper tray) The ADF is rated for only 35 pages, and thats pushin it too. If you try to fax a bunch of stuff in the ADF with alot of pages that are folded/crinkled/different sizes and thicknesses etc it will probably jam. A small stack of clean pages are fine tho. Again, this unit is not meant for a busy/high-volume environment. As others have mentioned, its network scanning sucks. Ive gotten it to work, but its very quirky. Direct USB scanning works much better. Scanning is the least used/least needed functionality in where I have deployed these units.
With such a small upfront and ongoing cost point, Im currently considering these units for a 1-per user deployment strategy. Printers for everyone! I also have one in my home and its flawless. I recommend this unit to everyone I know.
222 of 238 people found the following review helpful
- Published on Amazon.com
The hardware side of this device is exceptional. It prints quickly, goes to sleep quickly, and is completely silent when asleep. The print is crisp and clear, the scans excellent. The paper feeder is smooth and hasn't jammed yet.
Printing is flawless with both, Windows and Mac PCs (you have to download the Mac software from the Canon website, no biggie).
The painful part, and the reason why I gave it 3 stars, is that the firmware is cumbersome for scanning. I should be able to go up to the machine, select the PC to which i want the scan to go (assume for a moment that they are all on the same, secure subnet and that I have allowed access to the PC storage) and have the scan go there. Alternatively, start the whole process from the PC and then just put the papers to be scanned in the scanner, hit a button linking the PC's scan request to the action, and done.
No, instead you have to go back and forth between the machine you want the scan to end up on, interact with the Canon software on the pc, and the firmware selection on the scanner.
I hope Canon fixes this with an upgrade. It's a pain in the rear and it makes the value of a networked scanner significantly diminished.
144 of 158 people found the following review helpful
Andy in Washington
- Published on Amazon.com
My old Dell multi-function printer gave up the ghost, and I chose this model to replace it. The primary attractions were the low price (at least until you have to buy toner), and the feature set. I don't use this printer a whole lot, and have even less use for the scanner and fax. I probably print 10 pages a week, send a dozen faxes a year, and scan the very occasional document. In short, just above the level where it makes sense to rely on the local copy shop.
=== The Good Stuff ===
* The installation was fairly simple and foolproof. It connected to my network (wired) with a minimum of fuss, and no problems loading any of the drivers onto a couple Windows7 or XP computers. It got an IP address from my router with no problems, but did not seem to report a description (name) back to the router. The acid test: The UPS guy dropped it off at 3:30, and at 4:15 the first test page came out. And half of that time was wrestling with the styrofoam packing and trying to read the small, grey type in the quick install guide.
* Output is crisp and sharp. Most of what I do is text, so no complicated graphics on this printer. The output has a nice contrast level. The printer seems reasonably fast- it meets my standard of being ready to pick up my document by the time I walk down the hall to where the printer lives.
* The fax function works as you would expect. There are 4 preset phone number buttons (in addition to the address book) that let you fax with 3 button presses (FAX, the address button and start). The fax memory seems reasonably deep- it took at least 10 pages into memory with no problems, and is smart enough to scan new faxes while still sending previous ones.
* I have only tried one scan, and that came out fine- with reasonable resolution and acceptable color for office brochure types of things. You won't confuse the output with a high quality photo scanner.
* I have printed about 50 pages and faxed about the same amount, and so far no paper jams of any sort. I use whatever paper WalMart had for a couple bucks a ream. The faxes involved receipts taped to copy paper, which the document handler was able to handle without issue.
* Putting all these together, I'd consider the purchase a success, although there were some negatives that were disappointing (see below).
=== The Not-So-Good Stuff (in no particular order)===
* The printer is an odd configuration. I placed it on my standard height desk, and that makes it easy to access the feeder mechanism/platen assembly from the top. However the controls are a little awkward, since the front is flat and not angled upward toward the user. I find myself always crouching down to see the buttons or read the display. As soon as I get to it, I will build a stand to elevate the printer.
---UPDATE 1/29/13 Thanks to JAW for pointing out (see comments) that the control panel does tilt up and lock. It just took more force than I was willing to try at first, but made a big improvement.
* I hate the paper input/output handling. While the picture on Amazon makes it look like a cube, if you use the paper input tray, it sticks out a few inches in front, just begging to be banged into. Similarly, there is no real output "tray", just a 2" flat strip with a fold-up stop at the end. It works OK, unless there is the slightest hiccup in how the output exits the printer-in which case your output is all over the floor.
* The controls seem unnecessarily fussy. As an example, to get a report on your fax activity takes at least 10 button pushes. And the report is only numbers dialed/pages sent. I miss the option on my Dell to print the front page of the fax as part of the report.
Other menu items seemed similarly over-complicated. Scanning seems to have a multitude of options, all of which seem to require a trip back to the PC. The old Dell had a "scan to USB" function that let you dump output to a USB jump drive, a feature I miss. Similarly, I am still not sure how to set up the fax machine to never answer the phone unless I press a key, despite a three-page description in the manual.
Most of the menus seem to be 3 or more levels deep, meaning there seems to be a lot of button pushing to make any selections. The "enter" option on the menus also have a strange functionality to it-the cursor always seems to default to a "+" option rather than "enter".
* There is no status display info on a fax being sent to tell you pages or percentage sent. I didn't have any Tx errors, so not sure if/how it reports those or what retry attempt it makes. There is no indication of how full the scan memory is.
* The printer comes with a starter toner cartridge, so you have everything you need to start printing as soon as you open the box...with the exception of paper and cables. This printer does not have the ability to connect to your network wirelessly, so you will need a cable.
If you want to connect this unit directly to your computer with a USB cable, you will need a Type A male to Type B male connector. Here is an example, there are obviously many more colors and lengths to choose from AmazonBasics Hi-Speed USB 2.0 A-Male to B-Male Cable (6 Feet / 1.8 Meters).
To connect to your network, you will need an ethernet patch cable to connect the printer to an open port on your router. Again one example Belkin 7-Foot RJ45 CAT 5e Snagless Molded Patch Cable (Gray).
=== Summary ===
As with anything that you don't design and build yourself, there are always some things that you'd like to see done differently. While there are some shortcomings with this printer, for my modest printing needs it seems more than adequate as a printer, copier, scanner and fax. The user interface is terrible, and if you are the type to always fiddle with some setting, this will be problematic. I tend to be the "set and forget" type, so not a major deal for me.
For the price, even counting the new cartridge, this printer seems like a great deal for a non-power user, occasional printer. I doubt it would stand up to an office with any sort of printing volume, and I don't believe the status and reporting functions make it a good fit for a multi-user environment.
203 of 233 people found the following review helpful
- Published on Amazon.com
I really find this unethical. The Canon toner cartridges that you are supposed to buy with this work with the printer so that when they are (supposedly) low on ink, the printer starts blinking an error message. It lets you use it for a few dozen more print jobs. Then, despite the fact that there is NO sign of lack of ink, and the fact that FAXING DOESN'T REQUIRE INK, the printer stops working and so does the fax function. I struggled for days to send a very important professional fax. I finally gave up and tried the one thing I hadn't done - change the toner cartridge - and now the fax function suddenly works. This is so obviously a ploy to make you have to pay to buy their ink before it runs out. I am really annoyed with them. In general it's an okay machine, although I have had one other annoying problem with it (first printouts often have an error message and you have to try again). But this part galls me.
66 of 77 people found the following review helpful
- Published on Amazon.com
Bought the Canon laser printer-scanner-copier-fax for its multiple functions, all of which are well-used for home business. Compact design and quality printing. Initial problem was that Canon did not have Mac drivers and their rep said "expected before the end of the year" (purchased in September)! However, in fact, Mac drivers were up in 10 days, prior to our returning it. Had to call Canon support to set-up -- it was straightforward, but trick is that you must hit "OK" at every step. Lid bangs shut, so need to hold on to it all the way down for soft close.