Book Description
This revision of the author's edited collection of cases will expose readers to real world situations in the fields of hospitality marketing and management.
From the Publisher
The cases in this book focus on strategic hospitality marketing and management. Each case deals with management situations from more than one perspective, and puts forth the premise that every act of hospitality management is also an act of marketing. The new edition includes ten international cases, and a broader scope, extending the book's application to strategic management. Updated and expanded in response to instructor feedback.