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Chicken Soup for the Soul at Work: 101 Stories of Courage, Compassion & Creativity in the Workplace Paperback – Mar 1 1996

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Paperback, Mar 1 1996
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Product Details

  • Paperback: 352 pages
  • Publisher: Health Communications, Inc.; 1 edition (Feb. 2 1996)
  • Language: English
  • ISBN-10: 155874424X
  • ISBN-13: 978-1558744240
  • Product Dimensions: 1.9 x 15.2 x 21.6 cm
  • Shipping Weight: 476 g
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (11 customer reviews)
  • Amazon Bestsellers Rank: #1,967,744 in Books (See Top 100 in Books)
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Product Description

About the Author

Jack Canfield and Mark Victor Hansen, #1 New York Times and USA Today bestselling authors of the Chicken Soup for the Soul series, have dedicated their lives to the personal and professional growth of others.

No Bio

Excerpt. © Reprinted by permission. All rights reserved.

Love At Work

Work is love made visible.

Kahlil Gibran

Jessie's Glove

A kind and compassionate act is often its own reward.

William J. Bennett

I do a lot of management training each year for the Circle K Corporation, a national chain of convenience stores. Among the topics we address in our seminars is the retention of quality employees—a real challenge to managers when you consider the pay scale in the service industry. During these discussions, I ask the participants, 'What has caused you to stay long enough to become a manager?' Some time back a new manager took the question and slowly, with her voice almost breaking, said, 'It was a $19 baseball glove.'

Cynthia told the group that she originally took a Circle K clerk job as an interim position while she looked for something better. On her second or third day behind the counter, she received a phone call from her nine-year-old son, Jessie. He needed a baseball glove for Little League. She explained that as a single mother, money was very tight, and her first check would have to go for paying bills. Perhaps she could buy his baseball glove with her second or third check.
When Cynthia arrived for work the next morning, Patricia, the store manager, asked her to come to the small room in back of the store that served as an office. Cynthia wondered if she had done something wrong or left some part of her job incomplete from the day before. She was concerned and confused.

Patricia handed her a box. 'I overheard you talking to your son yesterday,' she said, 'and I know that it is hard to explain things to kids. This is a baseball glove for Jessie because he may not understand how important he is, even though you have to pay bills before you can buy gloves. You know we can't pay good people like you as much as we would like to; but we do care, and I want you to know you are important to us.'

The thoughtfulness, empathy and love of this convenience store manager demonstrates vividly that people remember more how much an employer cares than how much the employer pays. An important lesson for the price of a Little League baseball glove.

Rick Phillips

Climbing the Stairway to Heaven

No one can deal with the hearts of men unless he has the sympathy which is given by love.

Henry Ward Beecher

Throughout my career in sales, I've wondered about difficult customers. What makes them so mean? How can they be so unkind? How can a perfectly rational person suddenly lose all sense of human decency?

One day, I had an insight into their thinking. It happened while visiting my husband's music store. He was working with a customer and we were short-handed. So I did what every good wife would do: I tried to wait on customers.

'I'm looking for music,' said a gnarled man, a soiled John Deere cap pulled down tightly over his thinning gray hair. 'The name of the song is . . .' and he uncrumpled a grimy sheet of mimeographed paper from his jeans pocket, ''Stairway to Heaven.' Do you have it?'

I stepped to the wall displays of sheet music and scanned for the name. On a good day, the music filled slots in alphabetical order. On this day, the alphabet skipped around. I searched for several minutes, conscious of his growing restlessness.

'No, I'm sorry but it doesn't look like it's here.'
His back arched and his watery blue eyes narrowed. Almost imperceptibly, his wife touched his sleeve as if to draw him back. His narrow mouth twisted in anger.
'Well, ain't that just grand. You call yourself a music store? What kind of a store doesn't have music like that? All the kids know that song!' he spluttered.
'Yes, but we don't carry every piece of music ever . . .'

'Oh, easy for you! Easy to give excuses!' Now his wife was pawing at his sleeve, murmuring, trying to calm him the way a groom talks to a horse gone wild.
He leaned in to me, pointing a knotty finger at my face. 'I guess you wouldn't understand, would you? You don't care about my boy dying! About him smashing up his Camaro into that old tree. About them playing his favorite song at his funeral, and he's dead! He's gone! Only 18 and he's gone!'

The paper he waved at me came into focus. It was the program for a memorial service.
'I guess you wouldn't understand,' he mumbled. He bent his head. His wife put her arm around him and stood quietly by his side.
'I can't understand your loss,' I said quietly, 'but we buried my four-year-old nephew last month, and I know how bad that hurts.'
He looked up at me. The anger slid from his face, and he sighed. 'It's a shame, ain't it? A dirty shame.' We stood in silence for a long moment. Then he fished around in his back pocket and pulled out a worn billfold. 'Would you like to see a picture of our boy?'

Joanna Slan

©2008. Rick Phillips and Joanna Slan. All rights reserved. Reprinted from Chicken Soup for the Soul at Work by Jack Canfield, Mark Victor Hansen. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, without the written permission of the publisher. Publisher: Health Communications, Inc., 3201 SW 15th Street , Deerfield Beach , FL 33442.

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Customer Reviews

4.2 out of 5 stars
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Most helpful customer reviews

Format: Paperback
First of all, just to get things off of my chest (and believe you me, I usually LOVE getting everything off of my chest right off the bat!) Item! Jack Canfield is an excellent and gifted motivational writer. Golly, he has motivated me to write a review, right? However, this time around old Jack's soup could use a little salt or herbage to his advice. If you ask anyone where I work, I am always promoting Chicken Soup for the Soul stories however I didn't find these all that courageous or creative. I mean, what is creative or daring about a woman who builds an entire miniature of her office environment in her cubicle using Beanie Babies for each of her coworkers. And what bigger point was Jack trying to point out about the manager who tried to motivate his daily reports by having them act out scenes from "A Room With a View" before they started their shift each day? Kind of lost me this time, Mr Canfield!
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Format: Paperback
I'm a huge fan of the Chicken Soup books, and bought them all (even the Jewish, although I'm Christian, the prisoner's, although no one I know has ever been arrested, etc.). However, this one just arrived, but is already packed to be returned. I skimmed it, but was horribly disappointed. The stories all appeared long-winded (actually, verbose), boring, and non-inspiring. Although the other books are all wonderful to read and reread over and over again, containing countless inspirational stories (many short enough to print out and frame, and virtually all worthy of displaying on one's wall), these weren't even worth wading through the first time. I hate to say it, but this one seems to have been written solely to make a buck, padding out the most boring experiences to compile a book.
They aren't inspirational and aren't interesting -- period.
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By A Customer on March 19 1999
Format: Paperback
I love this book very much. I guess you could call it my favorite one. I am 14 years old and deal with a lot of hard things and your books really help me. I have heard stories from it at camps, at school, and at church. Sometimes when something is bothering me I look in there to see if anyone else has this problem and i can see how they handled it. Your book has really helped me through my teens eventhough I am just becoming one. I would recomend that yall get more publicity for your books so that other people can find them and get help like I did. Thank you so much for writting it, It is great. sincerely Blakeley (Mobile, Alabama)
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Format: Paperback
A job is something that you have to do. A career is something that you love. Rather than trying to find a job to please your family, friends and other people, you should be out there making a career for yourself. This book is an inspiration for those who are seeking for a niche in their career or are looking for a future career. Canfield's Chicken Soup For the Soul at Work really touches the heart and warm the part that is damaged by negative media coverage of the job market.
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Format: Paperback
The Chicken Soup series is always a pleaser, but seriously, I've gotten so many of them as gifts etc. Do I really need to read 303 wonderful stories? I'm almost getting numb to them. One book is plenty. Every one seems to offer quality soups and plenty of recognizable people to add credit to the story. I recommend any of the books, but don't recommend going crazy and buying anymore than one or two. The material/message just gets a little repetitive after a while.
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By A Customer on Feb. 13 2003
Format: Audio Cassette
This tape was my first experience of the Chicken Soup series. I had heard of Mark Victor Hansen from the One Minute Millionaire book.
The first thing that struck me was how awfully - there's only one way to put this - American the tape is. Beneath the slightly patronising (perhaps only to non-American ears) delivery the stories are indeed worthwhile even though some suffer from being over-sentimental.
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