In April 2008, I bought iScrapbook v.1 and found it to be refreshingly user-friendly and intuitive, compared to more complicated Photoshop and Photoshop Elements. I consider myself pretty computer-savvy and like that I can create a very professional and beautiful page without having to think too hard about it while I'm doing it. Yes, the available backgrounds and elements are somewhat basic, however with all of the free digital downloadable kits on the internet, you can easily add to your collection of backgrounds and elements, so the possibilities are truly endless for what you can make. I suggest googling "digital scrapbooking free downloads" and you will see a wealth of sites you can join, making you eligible to download the freebies. On the downside: I do occasionally have trouble opening the software: it ends abruptly and then I Just have to open it up again and then it's fine. The newer version supposedly fixed that bug but frankly I'm afraid to upgrade after reading the other reviews. I too had painfully slow or no response from iChronos Support. Another problem is that sometimes after creating, naming and saving a page, when I open the program later the page that I named and saved is now blank, which shocked and scared me at first until I realized that the page I had created is actually still there, just without a name, so I have to rename it. I suggest saving every page you create as both a jpg file and as an iScrapbook file, just to ensure you will never lose anything. I also suggest buying a large (16 GB) flash drive to back up your finished pages. Everything I do is digital now, and I can even view the finished pages on my TV. I love this software so much; it has truly changed my life. I no longer go for days or weeks without getting time/space to "scrap"; I can easily start and finish a page in minutes. There are no pieces of clutter laying around for my kid or cat to mess up. Everything is in my laptop now and I love that I can even scrapbook on car trips. I could go on and on. I think you get the hint that I'm truly addicted. I also am thrilled that iScrapbook has enabled me to go "green" with my favorite hobby. I no longer print out my pages since I can view them on my laptop or TV quickly and easily, and I'm saving money on paper, ink, etc. I like being able to email the jpgs to friends and family, and the fact that I no longer spend fortunes on the old-fashioned scrapbooking "stuff". I have volumes of the old-fashioned scrapbooks and can honestly say that you can create almost every effect digitally. I am always learning something new from the professional digital designers out there on the Web, so it never gets old for me. I hope this review helps those of you who may have gotten turned off by the other reviews. iScrapbook has taken me to a new level in this hobby and despite the support issues, they deserve some credit for a terrific product. Thanks!