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Clicks, Bricks & Brands
 
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Clicks, Bricks & Brands [Hardcover]

Martin Lindstrom , Martha Rogers , Don Peppers
4.6 out of 5 stars  See all reviews (10 customer reviews)
Price: CDN$ 49.95 & this item ships for FREE with Super Saver Shipping. Details
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Lindstrom is recognised as one of the world’s primary online branding gurus, having developed some of Australia’s, Asia’s and Europe’s most successful websites. -- Chartered Institute of Marketing Newsletter, Spring Issue, 2001

Book Description

The world's most controversial marriage is currently taking place: the union between offline retailers and online e-tailers. Will the two survive the marriage? What direction will traditional retailing take over the next few years? And what role are e-tailers facing, with low earnings, weak distribution and limited customer support? With an intriguing mix of theory, case study, practical advice and hot updates weekly on the Clicks, Bricks and Brands website, retailers and dot.com companies a clear picure of how to make successful clicks and bricks marriages. The exclusive case studies show how leading e-tailers like drugstore.com and Yahoo! initiated marriages with off-line retailers and weathered the conversion to clicks-and-mortar business. Conversely, candid exposes contributed by Nokia and Tesco illustrate how these major retailers wooed online e-tailers and made the transition from exclusively offline operations to clicks-and-mortar partnerships.

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Customer Reviews

10 Reviews
5 star:
 (8)
4 star:
 (1)
3 star:    (0)
2 star:
 (1)
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Average Customer Review
4.6 out of 5 stars (10 customer reviews)
 
 
 
 
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4.0 out of 5 stars This is a terrific, and ongoing introduction into this impor, April 17 2003
By 
Robertomelbourne (Melbourne, Australia) - See all my reviews
The information presented in this book, is like its style and presentation, simple, immediately accessible and implementable.

The book may not apply to highly trained and experienced web designers, but will serve as a terrific information source for non-ICT people that need to get an immediate grasp of the key concepts, the terminology, the possible applications and ultimately in implementing the strategies and ideas.

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5.0 out of 5 stars Strong general overview!, Jan 18 2002
By 
Gary Mihoces (Sydney, Australia) - See all my reviews
This review is from: Clicks, Bricks & Brands (Hardcover)
A concise overview on clicks and mortar principles is provided by the book. Despite the condensed nature of its content, many illustrative examples are given throughout the chapters. It serves well as a great introduction for readers who are planning to establish a clicks and mortar program.
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5.0 out of 5 stars Highly Recommended!, Jan 18 2002
By 
Ellen Hale (Barcelona, Spain) - See all my reviews
This review is from: Clicks, Bricks & Brands (Hardcover)
Lindstrom draws on speeches he's given in worldwide and textbook basics to craft an informative and refreshing marketing text. Highlighting the primary tools and techniques used by marketing professionals, he encourages companies to think about the true value of a clicks and mortar approach. Since it's cheaper to retain an existing customer than to acquire a new one, companies should use all of the resources at their disposal - including marketing - in building long-term clicks and mortar relationships. Beyond the customer-value sermon, Lindstrom offers a systemic review of clicks and mortar concepts that have been very useful for me and which I can heartily recommend to beginners, who quickly will find their copies of this book glowing with highlighter yellow, as well as marketing veterans, who will enjoy and learn from the book's fresh take on familiar topics.
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