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Book Description
Managing employees in today’s rapidly evolving workplace can sometimes feel like negotiating a minefield. Such recent new trends as flextime, telecommting, 360-degree feedback, the flattening of hierarchies, and the increased use of temps and contract workers present tough new challenges for supervisors in every field. This timely, completely revised and updated edition of Ferdinand Fournies’s classic management coaching "bible" shows you proven ways to get workers to perform at the highest level while eliminating the self-destructive kinds of behaviors that have become increasingly prevalent in recent years.
In this book, you’ll be taught specific face-to-face interventions you can use to enhance performance in every kind of workplace situation--from sales to creative brainstorming. There are also interventions uniquely suited to resolving problems ranging from low productivity to absenteeism to conflicts between individuals. You’ll learn precisely what to say and do so that each person you supervise will want to give you his or her best work--even when that person was previously thought to be a "problem employee." Packed with brand-new case studies from Fournies’s latest research into the dynamics of the modern workplace, this classic guide takes all the guesswork out of becoming the kind of inspired, "hands-on" manager that every company today is looking for!
In this book, you’ll be taught specific face-to-face interventions you can use to enhance performance in every kind of workplace situation--from sales to creative brainstorming. There are also interventions uniquely suited to resolving problems ranging from low productivity to absenteeism to conflicts between individuals. You’ll learn precisely what to say and do so that each person you supervise will want to give you his or her best work--even when that person was previously thought to be a "problem employee." Packed with brand-new case studies from Fournies’s latest research into the dynamics of the modern workplace, this classic guide takes all the guesswork out of becoming the kind of inspired, "hands-on" manager that every company today is looking for!
From the Back Cover
A New and Updated Edition of the Classic Guide to Coaching.
Coaching has proven to be one of the most powerful one-on-one management techniques for getting the best out of every employee. And Coaching for Improved Work Performance stands as one of the most practical guides for effectively coaching all levels of employees in any workplace situation. For decades, managers around the world have turned to best-selling author Ferdinand Fournies for solutions to their toughest coaching problems. Now, this classic has been fully updated to help managers face the challenges of today's rapidly changing workplace, from absenteeism, high turnover, and teams to flextime, job sharing, telecommuting, and keeping employees up to speed on new technologies.
With brand new case studies and all new face-to-face interventions, this guide is the one must-have coaching reference all managers need on their desks to help them keep their employees more productive and more focused, as well as more satisfied and happier at work!
Inside This Book
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First Sentence
In the first national study I conducted to analyze the effectiveness of management-performance-appraisal programs, most companies stated that the most important part of their appraisal program was the appraisal interview-the face-to-face meeting between the manager and the employee. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
In the first national study I conducted to analyze the effectiveness of management-performance-appraisal programs, most companies stated that the most important part of their appraisal program was the appraisal interview-the face-to-face meeting between the manager and the employee. Read the first page
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Concordance
Browse Sample PagesConcordance
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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5.0 out of 5 stars
Coaching for improved work performance,
By "jrf3345" (covington, georgia United States) - See all my reviews
This review is from: Coaching for Improved Work Performance, Revised Edition (Paperback)
If you are responsible for the day-to-day supervision or management of human resources in your company this book is a must. This book will help you deal with your employees performance and redirect their behavior in ways not taught in a traditional classroom setting. This book, from a legal and humane perspective, outlines the perfect way to manage a group of people, shedding the need to deal with attitudes or personalities and dealing with the behavior-based performance issues that result in measurable improvement. Your employees and your company will greatly appreciate the techniques outlined in this book, and it will keep you out of trouble at the same time. If you are in management of people, this is the most important book you can ever read. More important than any other single managerial aspect, redirecting people's behavior through coaching is your prime respponsibility. You get paid for what your people do, they are your scorecard. You do not have to be an expert in whatever aspect of the business you are engaged, you must get things done through others and help them be successful. Your people are your experts, and when they fail, you fail. This book should be required reading in every college management program, simply because this book encompasses the real nature of what managers will be getting paid to do for the remainder of their careers. Buy it. You won't be sorry.
5.0 out of 5 stars
My success using Coaching.,
By John A. Wilson (Archbold, Ohio) - See all my reviews
This review is from: Coaching for Improved Work Performance, Revised Edition (Paperback)
As a consultant for small companies, I have found using Ferdinand F. Forunies' book,"Coaching for Improved Performance" an outstanding success. It has been very well accepted and an easy read for "Leads". The Coaching Analysis prepares them to then know when to use the Coaching discussion. New people to the supervision field come not knowing what to do. After reading the book and seeing the "Face to Face" video are ready to be trained in working with their employees for improved performance. I have not found any material that comes close to this material as a training vechical. I have used this material for over 15 years.
5.0 out of 5 stars
A "Must Have" for new and seasoned managers alike!,
By Lynn Robert Carter (Phoenix, Arizona USA) - See all my reviews
This review is from: Coaching for Improved Work Performance, Revised Edition (Paperback)
There are so many challenges in being a manager in today's world and so little time to figure out how to deal with them all. This great little book provides a very pragmatic approach for improving work performance. Too many books provide general guidance that tends to fall apart during implementation. The methods in this book work and don't require months before you see the results. If you have performance problems with even one worker, you need this book!
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