"This is an excellent book which covers communication issues in relation to a number of different groups. It is well presented, easy to use and has a wealth of useful information." Lecturer, University of Huddersfield
About the Author
Juliet Koprowska is a lecturer at the University of York and has taught both Interviewing Skills and Mental Health for many years. She was a key participant in the creation of models for teaching interviewing skills and for undertaking direct observation, both of which have been widely adopted, and is currently co-running a project on interprofessional learning in mental health. She has been a member of the Group for the Advancement of Psychodynamic Psychotherapy in Social Work, and is a member of the National Organisation for Practice Teaching, and of the Systems-centred Training and Research Institute.