Most Helpful Customer Reviews on Amazon.com (beta)
5 of 5 people found the following review helpful
Outstanding Vendor for NEW TARDIS USB HUBApril 14 2011
Mary J. White
- Published on Amazon.com
The "new" TARDIS hub is very well done. The color is a beautiful bright blue (compared to the faded-blue of the "old" TARDIS) and the detailing is very well done. The lamp, door lock and handles are all painted in their respective accent colors (lamp and door lock are bronze, door handles are silver - I think they were all blue on the "old" model TARDIS hub). Just a note about the TARDIS pictured. All vendors display the same photo, but the TARDIS that's delivered actually looks much better. The white window trim is wider on the one I received and shows up much better than the windows on the website. Also, the window panes are all uniformly black, i.e., the lower L & R corner panes are not "frosted". The only feature that could use improvement is the signage. The "police box, etc." is printed on a sticker that's been applied to the plastic surface of the unit. I can imagine that, over time, the stickers may become "unstuck" and need to be glued. It would look better if the signage could be incorporated in a more permanent manner.
This was actually the 2nd TARDIS USB Hub I'd ordered, the first having been returned (another vendor) due to serious issues (the light and dematerialization sound stopped working within days, etc.). There was a slight mixup with my order this time. I ordered from ComputerGear and paid S/H (even though I'm an Amazon PRIME member) to be certain of getting a 10th Doctor's version of the TARDIS USB Hub. To my surprise and disappointment, a "new" 11th Doctor's TARDIS USB Hub arrived. I decided not to worry about it when I noticed that there were also several cosmetic problems with the unit (smudged paint on the windows, crooked signage). Still, I thought I'd just live with it. Finally, the peripherals plugged in to the unit started turning themselves on and off while plugged in. I knew then that I had a real problem, so I called ComputerGear Customer Service and immmediately got through to a human named Marie who was courteous, helpful, and very responsive to my situation. The good news is that this was the first incident of unreliability with a TARDIS hub she'd encountered - which made me feel very safe in considering an exchange for another model. She also told me that ComputerGear has only ordered the old TARDIS unit and we checked the Amazon pictures and their pictures together and verified that they were all the "old" TARDIS. She thanked me for letting them know about the situation. She called me back within 30 minutes to let me know that the distributor reported that they could order only the "new" versions now and that ComputerGear had changed all pictures on their website to accurately reflect the model of hub they have for sale now. Amazon's website still shows the "old" TARDIS in sort results, but when you click on it to see more information, the "new" TARDIS picture is displayed. I was then offered a store credit or a replacement. I accepted the replacement which will be priority shipped tomorrow. I am quite astonished to find this level of customer service in today's environment - except for Amazon, of course. I can't recommend this vendor highly enough. If you're considering a TARDIS USB Hub, this is a great and safe place for you to purchase one. Their prices seem very competitive. ComputerGear clearly stands behind its products and obviously wants to retain customers.
4 of 4 people found the following review helpful
Doctor Who TARDIS USB Hub ( 2011/Series 6 Version )April 29 2011
- Published on Amazon.com
Because I purchased this to replace the previous version of the TARDIS USB Hub I own, this review will consist of comparisons between the updated '2011 TARDIS version' and the previous '2005 TARDIS version'. There is little in the way of changes to the functionality and usefulness of the item, so I'll cover that first and move on to what is (in my opinion) a more impotant facet: the aesthetics. I'm updating from the previous USB Hub for only one reason: I like the look of the new TARDIS better!
***** 1. Functionality The plug & play as well as the physical functionality of the TARDIS USB Hub in general is very dependable and can in almost every way compete with all other standard multiple USB ports. There are four USB ports (two on each side). All of them are easily accessible, well placed for what the product is, are neither tight nor loose, and I've never once had a struggle or negative moment while using them. There is no software needed or extraneous items needed to run the unit. After solid week's worth of use and compared to the previous unit, there seems to be zero change to the functionality.
There is a port for an 7.5 DC adapter to power the unit. Note that this adapter was ~not~ included with my product (new or old) and I did not expect that it should be. It's more conveniently powered by my computer, connected by the attached-to-unit USB. This is definitely enough to run my items. And who wants one more unnecessary plug? Not I! :)
Sounds seem a bit more distorted than the last (due probably to being somewhat louder with the same version speaker), and the sound loop ends sooner. The shorter loop is probably a plus for most people as the sound is only activated upon plugging a USB in. I was not bothered at all by either as there's a 'sound off' switch on the back.
The Cloister Lamp on top lights up in the same blue as the previous model, though the lamp housing has been changed slightly and the light is more realistically confined to below bell shaped top. The previous version seemed to glow from the sides and the top. That said, I believe the overall bulb brightness to be lessened compared to the last version. This is also a welcomed modification as the last model was actually quite bright!
Overall functionality is as perfect as expected in the updated version as it was in the previous.
***** 2. Usefulness I use plug & play items multiple times daily, switching ad hoc between (and often times together with) a USB Headset for meetings, Wacom art tablet for work, and Android cell phone for personal use. Never an issue to be had. Physically handling the USB TARDIS is a cinch thanks to the shape and the ports being located on the bottom-sides... and with it having no hinged or opening parts it's a relatively lightweight and sturdy device. I genuinely love how easy it is to use in every way.
***** 3. Look / Aesthetic Seeing the pictures of this on the internet, I was quite excited to upgrade my previous version to the new, if only to be current.
I was pretty disappointed after opening the product, taking a close look, and putting it side by side with the previous version. I've much to say on this, but for those in a hurry I'll summarize here by letting you know that this is 99% the same TARDIS as the previous version. If you're looking for amazing new upgrades, won't find them. The upgrades are as basic as you can imagine from looking at the pictures. Read on to hear the details!
The only outstanding physical differences are in the new blue color and the lamp shape up top (which is admittedly more accurate to this homage then the previous was to it's). The other changes necessary to recreate the new TARDIS are a bit lackluster. The white window frames are painted on (and I would like to note I was doubly upset to find that my particular product was missing the white window paint on the ~front~ of the unit---of all places!). The faux-glass area on the previous was white. On this they've replaces them with all black, its rather glossy and there's no frosted look on the bottom two windows. The "pull to Open" Door signage is still a rather cheap feeling white sticker, but I expected this after the previous being the same way. What's odd about that though, is that the St John's emblem seems to be painted on with the same process used for the window frames. Quite a detailed little piece to be painted (or possibly printed) on... and if they could do this with the St John's emblem... why not the door signage? Baffling.
St John's emblem looks amazing on this USB Hub, however, and apart from the redone lamp is probably my favorite of the additions here. The top signage (Police Public Call Box) is exactly the same stickering as in the last version. Nothing exciting there. There are absolutely ~no~ structural changes to this version whatsoever. Somewhat disappointing to a TARDIS enthusiast, as there are some visible differences between the real life props... but it's easily forgivable as this is probably meant to be a novelty item. What isn't quite as forgivable is the complete lack of woodgrain on the newly changed blue body. Even a little faux grain would have felt very nice on this unit.
***** OVERALL While this product gave me rather up & down moments, I have to admit that I'm still pleased to have the updated version of the TARDIS as my USB Hub. I've rated this product with 3 stars only because of my poor luck in landing one with missing paint on the front windows, and due to the aesthetics having let me down quite a bit from what improvements I'd ~hoped~ that they would make. Like I said above, this is a useful novelty item that is reliable and fairly sturdy.
As a personal note... I'd love to see a high-end version of this hub created. I know a long line of people who would love to get their hands on one!
3 of 3 people found the following review helpful
Perfect for a Who nut.April 12 2010
T. J. Yeast-Rowser
- Published on Amazon.com
My husband just finished building us a new computer, on the cheap and on the fly. We were short usb ports for several items and since he was getting a new computer on my birthday he told me I got to pick the usb hub. I, being a Who fan, picked a tardis, and he was skeptical.
It did take a long time to arrive, showing up on the very last day of the estimate, but it was packaged well, and worked fine. He was actually impressed. While mine didn't come with the Ac adapter that would allow it run larger equipment (it does have the jack, just no adapter), we haven't needed it. It runs our flash drives, the cameras and even the scanner fine, and the light reminds my husband when he leaves his flash drive in the hub.
The sound effects work well, and sounds good, and the addition of the on/off switch makes it perfect.
All in all, a very good buy, and I would buy one again.
Doooctoorrr!!!!Jan. 10 2012
- Published on Amazon.com
Ive had this hub for years now (actually own 2) and they are wonderful. there is a switch on the side to turn off the sound and and ac plug to make it a rechargable hub. Ahhh... the sweet grind of the tardis....