- Hardcover: 269 pages
- Publisher: Wiley; 1 edition (Aug 5 2002)
- Language: English
- ISBN-10: 0471219061
- ISBN-13: 978-0471219064
- Product Dimensions: 23.5 x 16.3 x 2.5 cm
- Shipping Weight: 522 g
- Average Customer Review: 4.5 out of 5 stars See all reviews (2 customer reviews)
- Amazon Bestsellers Rank: #626,232 in Books (See Top 100 in Books)
- See Complete Table of Contents
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Product Details |
Product Description
Product Description
"How can I keep knowledge from walking out the door when employees leave?"
This pressing question is insightfully answered in this landmark book. Operational knowledge has never been more critical to organizational success. Knowledge loss from downsizing, imminent baby-boomer retirements, and high job turnover have created a knowledge continuity crisis that poses an unprecedented threat to organizational productivity and profits. Based on extensive research, Continuity Management solves this crucial problem of knowledge loss for managers at any organizational level by describing an effective strategy for preserving knowledge continuity between employee generations. Revolutionary in its effect, but evolutionary in its practice, continuity management is fueling a new knowledge revolution. This book is about that revolution-and how to lead it.
Book Info
Examines in detail the loss of knowledge caused by downsizing and turnover and offers a viable solution.
Inside This Book
(Learn More)
First Sentence
Each generation of business leaders has had to deal with a characteristic threat to profitability and, sometimes, survival that came to define their era. Read the first page Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
Each generation of business leaders has had to deal with a characteristic threat to profitability and, sometimes, survival that came to define their era. Read the first page Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews
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Most helpful customer reviews
4.0 out of 5 stars
Good on fixing the symptoms,
By
This review is from: Continuity Management: Preserving Corporate Knowledge and Productivity When Employees Leave (Hardcover)
If you have not built an organization that people hate to leave, have not established working arrangements that assure that knowledge is transferred freely and continually within the organization and have not instituted more formal processes for capturing the knowledge that flows within the organization, then you need to read this book. It offers a systematic approach to identifying, capturing and preserving knowledge that is critical to the continuing effectiveness of the organization, providing a partial and process solution to an essentially cultural problem. But you need to recognize that the approach addresses symptoms (loss of knowledge) rather than root causes (inappropriate structure, work practices and employment policies).
5.0 out of 5 stars
What The New Economy Has Missed.,
By Riley Wells (Silicon Forest, Oregon USA) - See all my reviews
This review is from: Continuity Management: Preserving Corporate Knowledge and Productivity When Employees Leave (Hardcover)
In the company I work for, millions of dollars are spent to train people and inculcate them in the corporate culture. The conditions and changes in the world economy ensure high employee turnover will be a normal paradigm. Often the people that we lose are the brightest and most knowledgeable. When they go, the information they used to get things done and make things work goes with them.Boenisch, Harden and Beazley have presented a look at the magnitude of this problem plus a well thought out plan to resolve it. It won't be easy and just reading the book won't make it happen. It will require resources and corporate drive to implement. Knowledge is potentially power and money. The efforts expended to conserve it will be felt in a new competitive edge and in the bottom line. The book should be required reading for anyone that manages people or resources. The ideas and methods can be successfully implemented corporate wide or in any first level management department. Highly recommended and a milestone book.
Share your thoughts with other customers: Create your own review
Most Helpful Customer Reviews on Amazon.com (beta) Amazon.com:
4.5 out of 5 stars (2 customer reviews) 6 of 6 people found the following review helpful
5.0 out of 5 stars
What The New Economy Has Missed.,
By Riley Wells - Published on Amazon.com
This review is from: Continuity Management: Preserving Corporate Knowledge and Productivity When Employees Leave (Hardcover)
In the company I work for, millions of dollars are spent to train people and inculcate them in the corporate culture. The conditions and changes in the world economy ensure high employee turnover will be a normal paradigm. Often the people that we lose are the brightest and most knowledgeable. When they go, the information they used to get things done and make things work goes with them.Boenisch, Harden and Beazley have presented a look at the magnitude of this problem plus a well thought out plan to resolve it. It won't be easy and just reading the book won't make it happen. It will require resources and corporate drive to implement. Knowledge is potentially power and money. The efforts expended to conserve it will be felt in a new competitive edge and in the bottom line. The book should be required reading for anyone that manages people or resources. The ideas and methods can be successfully implemented corporate wide or in any first level management department. Highly recommended and a milestone book. 1 of 1 people found the following review helpful
4.0 out of 5 stars
Good on fixing the symptoms,
By Bill Godfrey - Published on Amazon.com
This review is from: Continuity Management: Preserving Corporate Knowledge and Productivity When Employees Leave (Hardcover)
If you have not built an organization that people hate to leave, have not established working arrangements that assure that knowledge is transferred freely and continually within the organization and have not instituted more formal processes for capturing the knowledge that flows within the organization, then you need to read this book. It offers a systematic approach to identifying, capturing and preserving knowledge that is critical to the continuing effectiveness of the organization, providing a partial and process solution to an essentially cultural problem. But you need to recognize that the approach addresses symptoms (loss of knowledge) rather than root causes (inappropriate structure, work practices and employment policies).
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