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Cost-Justifying Usability
 
 
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Cost-Justifying Usability [Hardcover]

Bias (Author)
5.0 out of 5 stars  See all reviews (1 customer review)

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Cost-Justifying Usability: An Update for the Internet Age, Second Edition Cost-Justifying Usability: An Update for the Internet Age, Second Edition
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Real practical advice on real practical methods and problems aboutnds and the frequent references to practical experience ring true. Both current and aspiring practitioners will find valuable material. Strong editing or team writing has produced a coherent book rather than a collection of papers; there is some lively debate between chapters, and little unjustified repetition. --ERGONOMICS ABSTRACTS

Book Description

Provides structured and proven techniques for usability engineering professionals and their managers for quantifying costs and benefits in order to make a convincing and successful business case for investment. DLC: User interfaces (Computer systems)
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5.0 out of 5 stars The Bible of Usability ROI, Jan 8 2003
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This review is from: Cost-Justifying Usability (Hardcover)
Everyone involved in usability needs a highlighted, or bookmarked iwth post-it notes, copy of this book. Its always powerful to back up how important usability is to others who are unfamiliar with its power, be it your team or a client, and this book shows you how to do figure out the return of investment with dollars, something everyone understands. Overall, it gets the point across by showing readers how to do it for themselves with formulas that are not all that difficult at all, and where to pull numbers from to calculate the ROI.
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Amazon.com: 5.0 out of 5 stars (3 customer reviews)

39 of 39 people found the following review helpful
5.0 out of 5 stars Resource for defining the costs of poorly designed systems., Aug 5 1999
By A Customer - Published on Amazon.com
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This review is from: Cost-Justifying Usability (Hardcover)
If you are looking for help with quantifying the cost of bad interface design and/or how poorly designed application costs the company money, then this is the book for you.

This book is practical and right on target for helping IT groups and customers understand the importance of systems that allow work to be completed efficiently. The authors do a great job quantifying the cost of poorly design, unusable system.

If you have ever tried to demonstrate to an IT group that it is more costly not to change the system, then this book will give you the strategy for showing how investing in system changes actually costs less in the short term, than in the long term.

End users will cheer anyone who applies the information in this book to the applications they use.


5 of 6 people found the following review helpful
5.0 out of 5 stars you need it, Nov 25 2001
By Christina Wodtke "~christina~" - Published on Amazon.com
This review is from: Cost-Justifying Usability (Hardcover)
Bite the bullet, buy the book. in these days of cut budgets, you must be able to justify your worth. There are formulas in this book that anyone designing software or digital products can use-- not just usability geeks. IA's, designers, GUI kids... time to learn the math.

5.0 out of 5 stars The Bible of Usability ROI, Jan 8 2003
By pech "food lover, mystery lover" - Published on Amazon.com
This review is from: Cost-Justifying Usability (Hardcover)
Everyone involved in usability needs a highlighted, or bookmarked iwth post-it notes, copy of this book. Its always powerful to back up how important usability is to others who are unfamiliar with its power, be it your team or a client, and this book shows you how to do figure out the return of investment with dollars, something everyone understands. Overall, it gets the point across by showing readers how to do it for themselves with formulas that are not all that difficult at all, and where to pull numbers from to calculate the ROI.
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