Overall, I must say I'm highly disappointed with this webcam, though it does have some good features that perform well. Perhaps I got a lemon, but all I can do is judge what I have received, and if this is representative of the quality level of this unit, Creative really needs to take it back to the drawing board.
The GOOD --
* The 4 noise-cancelling microphones (and integrated hardware and software to do this) perform admirably. I have NO complaints on sound quality.
* The bundled "Live! Central 3" software performs well, gives one a good preview of what one is going to see, or what the other person will see on Skype, offers a fair number of useful "tweaks" to the image and sound, and it has performed without any negative incidents on my computer (see bottom of review for my computer specs).
* The mount design is fairly stable and sits nicely and steadily on either my 23" or 19" monitor. Good configurability in the design.
* Seems to work seamlessly with Skype, though at a sub-par quality level for the optics (see below).
The BAD --
* This is a TERRIBLY noisy, grainy camera. Knowing a bit about optics (I'm a DSLR enthusiast with thousands of dollars of gear and about 3 years experience with two Nikon prosumer camera bodies and many pro-level lenses, I know and use Adobe Lightroom, DxO, and Photomatix, the latter for HDR work of course), I figured the problem was low-light noise on such a small camera since my current office for my business is in my basement -- I have two 75W lights just over my head, and I thought that might be too little illumination for that camera. So, I brought in a 300W halogen torchiere to place next to my desk, and, if anything, the noise is far worse. The optical noise is frankly nasty and completely unacceptable.
* Autofocus of poor quality as well. It never seems quite IN focus, so I switched over to manual focus, using the slider in the bundled software, and I can't EVER get the image in focus. And, no, I don't have "soft focus" turned on. The optics just seem to be of VERY low quality.
* Zoom -- this feature is nice, though it does hunt around a bit to center on one's face, but the problem is that even though it's 1080P HD, the camera can't zoom out enough to take advantage of that resolution. So, it's almost impossible to have the camera center on my face unless I place the camera way off-center on the monitor, and that's just silly because my face is a full 24-26 inches back from the camera. In optical terms, there's just an unacceptably narrow Field of View. I don't see how this camera could be of much use for home surveillance while away or for any videographic purpose.
* My testing even started out badly when I Plug-n-Prayed the camera, as instructed -- doing so disabled my keyboard drivers and made the keyboard inoperable. Upon restart, my computer straightened that out, but it wasn't an auspicious beginning.
* Even on optimal quality (largest file size), the hardware and software compression render a completely useless (to me at least) image/video stream that's best described as "smudgy."
My conclusion is that this camera is very poorly designed, with the exception of the audio quality, and I think there are MUCH better choices out there for much less money.
My system -- Dell XPS8300 with Intel CORE i7-2600 CPU @ 3.40GHz (3.80GHz Turbo), 12GB RAM, Windows 7 Home Premium SP1, ATI Radeon HD 5700, THX TruStudio Certified Sound Card, ViewSonic VX1940w 19" Wide 2ms High-Res 1680x1050 LCD Monitor - DVI, and ViewSonic VP2365WB 23-Inch IPS LCD Monitor.