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Credibility: How Leaders Gain and Lose It, Why People Demand It [Paperback]

James M. Kouzes (Author), Barry Z. Posner (Author)
4.2 out of 5 stars  See all reviews (6 customer reviews)

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Book Description

Publication Date: Jan 27 2003 | Series: J-B Leadership Challenge: Kouzes/Posner (Book 6)
"Leadership is personal. It's not about the corporation, the community, or the country. It's about you. If people don't believe in the messenger, they won't believe the message. If people don't believe in you, they won't believe in what you say. And if it's about you, then it's about your beliefs, your values, your principles."-- from Credibility
In this best-selling book, Kouzes and Posner (authors of The Leadership Challenge), explain why leadership is above all a relationship, with credibility as the cornerstone. They provide rich examples of real managers in action and reveal the six key disciplines and related practices that strengthen a leader's capacity for developing and sustaining credibility. Kouzes and Posner show how leaders can encourage greater initiative, risk-taking, and productivity by demonstrating trust in employees and resolving conflicts on the basis of principles, not positions.

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Product Description

From Publishers Weekly

Behavioral savants Kouzes and Posner ( The Leadership Challenge ) here provide philosophical and practical guidance for business executives at a time when computers, consultants, coproduction and ever-growing employee empowerment leave less for managers to do. Unsurprisingly, the authors place honesty, competence and a talent to inspire ("a set of values that can be learned") at the core of effective leadership. From a penetrating survey of business methods and employee attitudes worldwide, Kouzes and Posner pinpoint future trends--e.g., more authority for customer contact personnel--in a logical, integrated and symbiotic organizational plan to replace a now-outdated omnipotent-boss system. Unfortunately, a hucksterish title and an introductory essay on "credibility" do a disservice to this broad and serious work's potential readership. 50,000 first printing; Executive Program book club selection; author tour.
Copyright 1993 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.

Review

"With the hundreds of look-alike, sound-alike, self-help books available on how to succeed in just about any field, it is a pleasure to read a book that contains something new and useful. In Credibility, not only have the authors captured the essence of leadership, they also alert us to the hazards surrounding leaders, would-be leaders and followers in all walks of life, including the health field.'' (Canadian Hospital Association)

"Credibility' may well move quickly into the lexicon as the next leadership buzzword.''

"Kouzes and Posner have found a way to communicate the importance of hope and offer practical ways of keeping it alive.'' (from the foreword by Tom Peters)

"A much needed human approach to leadership, finally focusing on issues that really matterhonesty, sensitivity to diversity, and the need for community.'' (Ken Blanchard, chairman, Blanchard Training and Development, Inc. and coauthor, The One Minute Manager)

"A well-crafted work. Kouzes and Posner see beyond today's survey results to challenge their assertions with the test of time and circumstance. This solid book persuades readers that credibility is fundamental in spite ofor perhaps because ofthe instability and cynicism that characterize many American work places.'' --This text refers to an out of print or unavailable edition of this title.

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First Sentence
Leadership is a reciprocal relationship between those who choose to lead and those who decide to follow. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews

4.2 out of 5 stars
6 reviews
4.2 out of 5 stars
Most helpful customer reviews
4.0 out of 5 stars A Good Read! May 20 2004
By Rolf Dobelli
Format:Hardcover
James M. Kouzes and Barry Z. Posner use detailed research to show how leaders can achieve credibility. This book tells what caring leaders should do. If you are a leader, heed it. If you are managed - and not managing - don't assume that your leaders care as much as those shown here. You will be ill-prepared for harsh reality. As a leader, you should know that the global marketplace has changed greatly. Now, shareholders jettison stocks if earnings fall below expectations. Executives slash U.S. jobs and export the remaining jobs to India and China. This is an age of multi-billion-dollar paychecks for chief executive officers, but psychological insecurity for workers. In this turmoil, it's great to read what good leaders should do. The book is practical with a solid psychological grounding. Bottom line from us: these researchers are nice guys, writing for similarly nice guys. But not every leader is a nice guy. So trust, but verify. Or lead, and be nice.
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3.0 out of 5 stars Credibility for Dummies May 3 2003
By North Group, EMMP-uwm
Format:Paperback
This book goes through a step by step process on how to, not only become a credible leader, but how to earn the trust and confidence of your constituents. The 6 main themes are supported by research and include an action plan of practical steps for self-improvement. The content of this book is applicable both in personal and professional situations. The book has many examples and anecdotes on ways we could, or others have, followed their approach to personal or business success.

Some points were over analyzed and became repetitive. The book is an "easy to read" positive book on the value of honesty, sensitivity to diversity and competency. Unfortunately the last few chapters of the book are very weak and what starts out with a bang, ends in a whimper.

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4.0 out of 5 stars Good information to excel April 17 2001
By Craig A. Meyer
Format:Paperback
This book has an interesting topic that is needed in todays fields. Citing great examples of people who do more than just talk the talk. The beginning and end are most useful, the middle gets a little boring but is still useful. They back up what they say with studies (from which I also did a study and came up with surprisely similar results!). Overall a very good book for any manager in any business. It should be noted that this book is a bit more geared for a production manager such as in plant or factory. HOwever examples are universal and can be used in any "bag of tricks".
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