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Crisis Communications: A Casebook Approach Paperback – Oct 1 2001

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"...Steps in the development and implementation of a crisis communications plan are given in a clear, how-to manner..." -- Choice --This text refers to an out of print or unavailable edition of this title.

About the Author

Kathleen Fearn-Banks is Professor of Communication in the Department of Communication at the University of Washington. She joined the faculty in 1990, after 25 years in the communications professions. Her professional experience includes as a feature writer at the Los Angeles Times; a newswriter/ producer/ reporter for KNXT-TV (now KCBS) in Los Angeles; publicist and Media Relations Manager for NBC Television Network. She was vice president of Development and Public Relations for The Neighbors of Watts, an entertainment industry non-profit which raised funds for daycare centers in underprivileged areas of Los Angeles.

--This text refers to an alternate Paperback edition.

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First Sentence
This expression, popularly called Murphy's Law, takes on real meaning for crisis planners. Read the first page
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