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Crossing The Chasm: Marketing and Selling Disruptive Products to Mainstream Customers
 
 

Crossing The Chasm: Marketing and Selling Disruptive Products to Mainstream Customers [Paperback]

Geoffrey Moore
4.3 out of 5 stars  See all reviews (50 customer reviews)
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Review

"Must reading for anybody in high tech." -- William V. Campbell, President and CEO, GO Corporation

"Crossing the Chasm should be the Bible for high-tech companies looking for direction with marketing and distribution challenges. Geoff's model corresponds directly to the launch of Lotus Notes and continues to shape our marketing programs." -- Robert K. Weller S.V.P., North American Business Group

"Crossing the Chasm truly addresses the subtleties of high-tech marketing. We have embraced many of the concepts in the book and it has become a 'bestseller' with Unisys." -- James A. Unruh, CEO, Unisys

"Geoff Moore's book is full of good medicine for bad marketing." -- Computer Letter

"Geoff Moore's book is full of good medicine for bad marketing." -- Dick Shaffer, Editor and Publisher, ComputerLetter

"If you find yourself wondering why it is that the majority of potential buyers for your newest breakthrough technology are not as enthusiastic as your early adopters, read this book or risk joining the others at the bottom of the high-tech abyss." -- Jim Kouzes, coauthor of The Leadership Challenge, author of Credibility, President of the Tom Peters Group/Learning Systems

"Must read for marketing executives, CEOs, and especially venture capitalists." -- Jeff Miller, President, Documentum

"One of the most thought-provoking books on technology marketing...Moore throws outmoded marketing ideas out the window to clear space for the special realities of the high-tech market." -- GIS World --This text refers to an alternate Paperback edition.

Book Description

Here is the bestselling guide that created a new game plan for marketing in high-tech industries. Crossing the Chasm has become the bible for bringing cutting-edge products to progressively larger markets. This edition provides new insights into the realities of high-tech marketing, with special emphasis on the Internet. It's essential reading for anyone with a stake in the world's most exciting marketplace.


Inside This Book (Learn More)
First Sentence
There is a line from a song in the musical A Chorus Line: '"If Troy Donahue can be a movie star, then I can be a movie star." Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews

50 Reviews
5 star:
 (24)
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 (18)
3 star:
 (7)
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Average Customer Review
4.3 out of 5 stars (50 customer reviews)
 
 
 
 
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1 of 1 people found the following review helpful
4.0 out of 5 stars a high tech business classic, Mar 24 2004
By 
R. C. Kopf "curtis kopf" (Seattle, WA United States) - See all my reviews
(REAL NAME)   
This review is from: Crossing The Chasm: Marketing and Selling Disruptive Products to Mainstream Customers (Paperback)
Let's face it -- 80% of business books are pure garbage.

This is one of the gems. One that should sit on your office bookshelf.

Moore came up with an interesting take on how high tech businesses must move from early adopters to the mainstream and the challenges involved.

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1 of 1 people found the following review helpful
4.0 out of 5 stars Worth reading, even if you think you already understand, Mar 20 2004
By 
Lars Bergstrom "LarsBerg" (Chicago, IL) - See all my reviews
(REAL NAME)   
This review is from: Crossing The Chasm: Marketing and Selling Disruptive Products to Mainstream Customers (Paperback)
Long established as a classic, the drawing depicting the different classes of customers and their adoption rates are commonly used in the industry. I personally thought I already understood it, just from osmosis. However, reading the book taught me more about the characteristics of those customers, how you gain penetration into their markets, and most importantly how you manage a team and produce a product into those markets.

There are also lessons in there about establishing a beachhead and how to choose your target customer that dovetail nicely into some more modern work around persona identification in software development and the need to identify just one target persona for your application at a time. This is a great marketing book -- even if some of the specific company examples are somewhat dated -- whose concepts readily translate into not only management but directly into product development and vision.

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5.0 out of 5 stars Really changed my life about technical sales, Aug 29 2003
By 
Derrick Peterman (San Jose, CA United States) - See all my reviews
(REAL NAME)   
This review is from: Crossing The Chasm: Marketing and Selling Disruptive Products to Mainstream Customers (Paperback)
There are some rare books that create revelations, and in my professional career, this is one of them. Now it is obvious why I often failed to connect with "Pragmatists" and other customers, who didn't seem to get it like the other "Visionaries" and "Technofiles" I had little trouble selling to.

I was the one who didn't get it!

In addition, marketing and sales books can be such dull tomes, but Moore's professional experience and accesible manner makes for an interesting read. His "lingo" has been picked up but many professionals, to the point where you need to read Moore just to be up to date. But the good news is, you will be much more effective in technical sales and marketing after reading this book.

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