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Crucial Conversations: Tools for Talking When Stakes Are High
Kerry Patterson (Author), Joseph Grenny (Author), Ron McMillan (Author), Al Switzler (Author) Average Customer Review:   (55)
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"What a profound and timely book! Here is the cure for arguments and misunderstandings; for mediocrity and frustration. This book offers a wealth of principles and skills that will dramatically improve your career, your organization, and your relationships." Stephen R. Covey Read More |
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