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Cuisinart CSB-76RC Smart Stick® Hand Blender - Red

by Cuisinart
4.1 out of 5 stars  See all reviews (11 customer reviews)


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Customer Reviews

4.1 out of 5 stars
4.1 out of 5 stars
Most helpful customer reviews
3 of 3 people found the following review helpful
1.0 out of 5 stars broke on 2nd use, blending something light... April 26 2012
By MJ
Verified Purchase
I purchased this hand blender less than 2 weeks ago. The first time I used it, I loved it. It was powerful, smooth, worked like a dream. It seemed so much nicer than my old Braun, which wasn't very powerful but it lasted about 10 years, helping me make puddings, shakes, soups and smoothies. I bought this new hand blender to make my own lotions so I don't use it to chop or pulverize or do anything heavy duty. And I don't need to use it for more than 1 minute at a time, probably more like 30-40 seconds at a time. Well like I said, it worked so well the first time I raved about it to my husband. That's why I was so disappointed it broke after I used it the second time. I suddenly heard this loud clacking noise and I thought the blade had broken which would have been weird since I wasn't blending anything solid. When I ejected the shaft I realized the plastic part that connected the shaft to the main unit had broken off. This part should not be made out of plastic. I think it can't handle the strain of the powerful motor.

The warranty literature that comes with this blender tells you not to return it to the store where you purchase it. They want you to return it to in Woodbridge, Ontario. Luckily, I live in Toronto and it is located about a 10-15 minute-drive from my husband's work. BUT, I'll have to ask my husband to go out of his way, as it's in the opposite direction of coming home, if I don't wish to pay the shipping and return fees. Husbands are not always so keen to do this kind of stuff. Or I can spend the $10 in gas and drive 40 minutes each way...x 2 (delivery, then pick up). This blender cost me $40...is it worth all the trouble? What if it breaks again within the first several uses after I do all that?

I'm not sure what I'm going to do but it makes me not want to buy another Cuisinart product again. What good is a warranty if you need to be out of pocket and can't return to the store where you purchased a product???
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1.0 out of 5 stars How to Return This Blender Aug. 22 2013
By Vieve
MJ:

I don't buy Cuisinart anymore, ever. Period.

All the appliances seem to have the instructions not to return the product to the store if there's a problem, but to the manufacturer. That's just to keep the store buying from the manufacturer even if it turns out to be a lousy product. You can return anything to any store, generally. Obviously you need to do it within the return period, with the receipt if possible, but when I have had something like a blender that broke on the second use, even if I have no receipt and I'm out of the return period, (especially if it's because I mucked around trying to find the manufacturer), they'll take it back. With no receipt, generally for store credit only. Be assertive and repeat what you want til you get it. If you don't get it complain. Escalate the complaint til you get what you want.

I bought a Cuisinart corn popper. Returned it to the store a zillion times: at least five. You buy it, it breaks. Ditto many other Cuisinart products I've had.
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5.0 out of 5 stars Great Mixer March 17 2013
Verified Purchase
This all round blender is great for almost any mixing. Easy to clean up. Great to have an option in colour.
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5.0 out of 5 stars Great Jan. 22 2012
By jimboo
This hand held blender does everything I expected. I bought it for the purpose of making fruit based smoothies and it does an excellent job. The big bonus for me is the ease in cleaning it afterwards, just pop the blender head off and its clean and put away in seconds. Plus its great for making soups etc. Very happy so far after nearly 2 months of everyday use.
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Verified Purchase
I bought this for my wife for Christmas but ended up giving it to her early since she was wanting to make baby for for our six month old son.

Since then we love the thing. Powerful, fast, and extremely easy to clean up.

Baby food takes us literally 5 minutes. Take some of our meal that is safe for baby to eat and put in cup, add some water, blend. You now have baby food that you know what your kid is eating! Then for clean up, disconnect the blade portion and spray/rinse with water. We rarely have to "wash" the blade/shaft but do for sanitary reasons.

Smoothies. We love smoothies but before with a old standard blender we would always have issues with 1)everything getting blended 2)clean-up, 3) did I mention clean up! Now toss what you want in the cup, blend! DONE! Its faster to make multiple smoothies than it was to make one batch with the older type blender.

Heck, I even tried it for making waffle batter the other morning and it did a pretty good job!
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1 of 1 people found the following review helpful
5.0 out of 5 stars This is the best hand blender I've ever used! July 3 2011
By Nunubi
Verified Purchase
WHoever designed this blender is brilliant - it's so efficient, so easy to clean, so great in every way. I'd absolutely reccomend it!
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