The machine looks great, but fails on execution.
After using for it a week at the office, we have quickly found the flaws:
1. Coffee is not that hot. Even if you press the "1-4" double-heat button, and pre-warm the carafe.
2. Must pour upside down! Carafe has a 1 inch inner lip, meaning you have to pour the last cup with it completely upside down, at which point it goes everywhere. There is an ingenuous inner closing spout to keep the coffee "hot" longer... but since it doesn't start hot, it misses the mark.
Looks great though, and does keep the initial lukewarm temperature for several hours. We just wish it made HOT coffee.