Auto boutiques-francophones Simple and secure cloud storage giftguide Kitchen Kindle Music Deals Store SGG Countdown to Black Friday in Lawn & Garden
Customer Relationship Management in Electronic Markets and over one million other books are available for Amazon Kindle. Learn more
  • List Price: CDN$ 185.57
  • You Save: CDN$ 3.89 (2%)
Temporarily out of stock.
Order now and we'll deliver when available. We'll e-mail you with an estimated delivery date as soon as we have more information. Your account will only be charged when we ship the item.
Ships from and sold by Gift-wrap available.
Customer Relationship Man... has been added to your Cart
+ CDN$ 6.49 shipping
Used: Good | Details
Condition: Used: Good
Comment: Former Library book. Shows some signs of wear, and may have some markings on the inside. 100% Money Back Guarantee. Shipped to over one million happy customers. Your purchase benefits world literacy!
Have one to sell?
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 2 images

Customer Relationship Management in Electronic Markets Hardcover – May 7 2004

See all 3 formats and editions Hide other formats and editions
Amazon Price
New from Used from
Kindle Edition
"Please retry"
"Please retry"
CDN$ 181.68
CDN$ 153.91 CDN$ 17.20

Black Friday Deals Week in Books

No Kindle device required. Download one of the Free Kindle apps to start reading Kindle books on your smartphone, tablet, and computer.

  • Apple
  • Android
  • Windows Phone
  • Android

To get the free app, enter your e-mail address or mobile phone number.

Product Details

  • Hardcover: 124 pages
  • Publisher: Routledge (May 7 2004)
  • Language: English
  • ISBN-10: 0789019442
  • ISBN-13: 978-0789019448
  • Product Dimensions: 1.3 x 16.5 x 22.9 cm
  • Shipping Weight: 318 g
  •  Would you like to update product info, give feedback on images, or tell us about a lower price?

  • See Complete Table of Contents

Inside This Book

(Learn More)
First Sentence
SUMMARY. Customer relationship management, or CRM, has found increased attention in both the academic and managerial worlds of marketing in recent years. Read the first page
Explore More
Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Index
Search inside this book:

Customer Reviews

There are no customer reviews yet.
5 star
4 star
3 star
2 star
1 star