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This book is awesome. How Tony and Zappos grew to $1 billion in gross revenue in 10 years is just the beginning. From fundraising to finding happiness, from actual e-mails to checklists, it covers it all. Intensely personal and intensely practical. -- Tim Ferriss, #1 New York Times Bestselling Author Of The 4-Hour Workweek In this fascinating (and often hilarious) account, Tony explains how he turns his beliefs into actions that really do deliver happiness. -- Gretchen Rubin, Author Of The Happiness Project --This text refers to an alternate Paperback edition.
Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.
Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
A Great Read. I admire how Mr Hsieh turned his life around.
Dr Shahin Pourgol
This has to be one of the entrepreneur's staple diet reads. Tony Hsieh shares his business success stories in an easy to read style with credible advice on what makes a great... Read morePublished 6 months ago by Conny Millard
Truly great. I got goosebumps reading this. More companies needs to be built around this philosophy.Published 7 months ago by Nylac
Very good story narrated in an unusual style, the narrator not taking himself to seriously, which is a good thing. Read morePublished 13 months ago by Mercille Pierre-Luc
I loved all the pieces around making culture the key strategy. I also loved the last piece around how focusing on 'purpose' delivers the longest lasting happiness, for both... Read morePublished 15 months ago by Bob Tomes