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Review
— Donald E. Petersen, Chairman of the Board (retired), Ford Motor Company
"W. Edwards Deming is to management what Benjamin Franklin was to the Republican conscience — a guide, a prophet, an instigator. Here in one book is an incisive summary of his wisdom."
— Robert Reich, former Secretary of Labor
Book Description
Middle- and top-echelon managers in particular will find Dr. Deming's method provocative and controversial. He is for a total revamping of the way American managers manage. Some of his pet peeves are: managers who manage by slogans or by setting quotas, managers who don't know what their jobs are and who can't define the responsibilities of the workers under them, managers who tend to blame workers, not realizing that workers want to take pride in their work. Change, Dr. Deming beliees, starts at the top with an informed, quality-conscious management. This book includes excellent advice on how to achieve that level of management expertise in the author's analysis of Dr. Deming's famous 14 Points for Managers and his Deadly diseases of management.
Dr. Deming's management techniques are all carefully explained in this detailed, step-by-step treatment of their major points and of their practical applications to everyday business life.
A large portion of The Deming Management Method is devoted to practical applications of the method by some of American's most innovative firms, including Honeywell, AT&T and Campbell's Soup.
Born on October 14, 1900, William Edwards Deming is as old as this century. Read the first page
Concordance
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Most helpful customer reviews
5.0 out of 5 stars
Great Intro to Deming,
By Ron Atkins "Ron" (California) - See all my reviews
This review is from: Deming management method (Paperback)
Mary Walton presents a detailed biography of the Guru of Quality, Edward Deming, based on her lengthy involvement with Deming and his quality training programs. Also, this book features an introduction by Deming.The majority of this book is dedicated to Walton's interpretation of Deming's 14 points, which encourages organizations to: have a constancy of purpose, adopt a new philosophy, not rely on mass inspections, not to accept contracts based on price alone, constantly improve processes, train and retrain, institute solid leadership, drive out fear in the workplace, breakdown departmental barriers, eliminate slogans, eliminate quotas, remove barriers to pride in workmanship, and take action to transform the organization. Walton's book does a good job of presenting Deming's theories, which I highly recommend to newcomers to the quality movement. Those experienced in this area and familiar with Deming's 14 points may not benefit as much from this book, but may enjoy a different take on Deming's ideas and somewhat dated examples.
5.0 out of 5 stars
Deming Quality Primer,
By Joseph J. Slevin (Carlsbad, CA United States) - See all my reviews
This review is from: The Deming Management Method (Hardcover)
Anyone with an interest in QA, Quality improvement and TQM would have an interest in this book.It is a great introduction and overview of Demings methods of improvement of organizational quality. It chronicles a history of Deming and his work with the Japanese, basically, he gave them what we finally agreed we needed 40 years later. Deming left a legacy of quality. Walton, who worked closely with him all of those years reveals that legacy. A great addition to any business library. This book will make you think differently about everyday management and how you approach business. It is also a good primer for Demings works, Out of the Crisis and The New Economy.
5.0 out of 5 stars
A Great Book about W E. Deming and his work,
By
This review is from: Deming management method (Paperback)
Mary Waton does the impossible. She tells you about the life of the great Business Guru the late W.Edward Deming. The first part of the book is a short biography of the great man. Then she goes into his 14 points in detail. Another chapter is on Deming's ways to get improvement in any business.And the following chapter shows the many companies that the Deming method and philosopy help in TQM. I would recommed these method for any business, small or large. You can tell the companies that use these methods ....there services and products shine with quality and more
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