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Design of Sites, The: Patterns, Principles, and Processes for Crafting a Customer-Centered Web Experience Paperback – Jul 22 2002


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Product Details

  • Paperback: 816 pages
  • Publisher: Addison-Wesley Professional; 1 edition (July 22 2002)
  • Language: English
  • ISBN-10: 020172149X
  • ISBN-13: 978-0201721492
  • Product Dimensions: 23.4 x 18.9 x 3.1 cm
  • Shipping Weight: 1.2 Kg
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (25 customer reviews)
  • Amazon Bestsellers Rank: #1,041,513 in Books (See Top 100 in Books)
  • See Complete Table of Contents

Customer Reviews

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Format: Paperback Verified Purchase
Full of practical design guidelines, this book will help me and my customers to focus on the right site features and to build them right. As stated by the authors, this book is "opened". So I decided to contribute by suggesting a new online text editor pattern and an improvement to the grid pattern by displaying contextual content over the HTML page using an invisible-visible DIV tag. I hope a second version of this book will be published soon with all the comments and new patterns sent to the authors.
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Format: Paperback
If I could keep only one of the dozen or so User Interface-related books I purchased in 2003, this would be the one.
I haul it along to most of my clients (I'm a user interface designer). The design patterns in the book actually do help us to design more effectively. The patterns describe recurring issues and trade-offs in relation to specific design problems. Each pattern also describes a solution to its specific problem. Instead of starting from square one, we can start with something known to work and modify or refine it as needed for our specific site.

Yes, I knew a lot of this already, but it's still a big help to have it all written down, illustrated and organised at my fingertips. And it really helps my clients who are working on a first, second or third system and who don't have a personal database of tens or hundreds of projects. Or the ones who are caught in an endless discussion loop.

The book itself is easier to use than any other reference book in my collection. The patterns are organised and cross-referenced so that I can easily pick out just what I need for a given project. The book has a clear and pleasant visual organisation with color-coded sections. It is heavily illustrated with examples and sketches. And the resources section at the back is truly thorough, not just an afterthought.
This is one of the books I especially recommend to software developers, since many of them are already familiar with the use of patterns in designing code. And I've found that developers on the whole are a pragmatic bunch, always looking for a way to get better results with less effort. That's exactly what the Design of Sites is good for.
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Format: Paperback
I manage a large corporate website, and was looking for good book which provides examples of common dilemmas faced in managing a corporate website...this book failed to answer them with any true substance. This book is geared more towards the design agencies only, not people who design and develop in-house. Also, I felt that it was very basic and covered many things I learned in my early days of web development.
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Format: Paperback
I bought this book so it would provide me with domain-specific pieces of usability knowledge, but it failed at that. Althought there are concrete examples, there's nothing learn from them, as the explanations are so general they almost seem canned. It just takes basic usability concepts and applies them to popular domains, without going into any depth. And you don't need another book for that. The writing style often feels like a desperate attempt to beef up the volume. This isn't a useless book for an absolute beginner, but Steve Krug's "Don't Make Think" is several times thinner, and will teach you just as much, if not more.
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Format: Paperback
This is absolutely the best book I've ever read in regards to web development. I very rarely read a book word for word but this one I'm actually highlighting as I read. If you design or develop websites then this is a must read. I think it creates a nice bridge between designers and developers and puts them on the same page, creating a site for CUSTOMERS to use.
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By Craig L. Howe on Aug. 26 2003
Format: Paperback
It is a rare privilege to spend time with masters of their profession. It is rarer still to read a book written by them.
The Design of Sites: Patterns, Principles and Processes for Crafting a Customer-Centered Web Experience. Creating a website is easy. Creating a website that connects with your audience is not so easy. It takes planning, experience, an intuitive understanding of your audience and skill.
The authors have done much of the work. They have taken the time to reduce their knowledge to writing. Their book distills the practices that result in sites that draw repeat visitors to simple patterns, principles and processes. The book is comprehensive and easy to use. It can be read front-to-back. It can be read in snippets. It provides design solutions to common web design problems. Follow the patterns and you will shorten your development cycles and reduce your maintenance costs.
If you are in the Web Development or Design business, buy the book. I promise it will be dog-eared from use in a short period of time.
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By A Customer on Aug. 18 2003
Format: Paperback
Excellent resource into the theory behind the design of an effective website.
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By Agus Suhanto on Aug. 4 2003
Format: Paperback
This book is my primary source of designing many websites. As web content management consultant, it is my job to design and also build a web site. The patterns and principles described here are well suited to many cases, big or small scale.
Althought the primary concern of this book is about patterns and principles, several parts at the beginning chapters are devoting to understand "customer-centered" web design and how to perform such processes. The customer-centered design principle, at the first time I read this book, opened my whole new outlook about designing a 'good' website.
I am waiting for the 2th edition, since, you know several websites referenced in this book are now going out of business (for example [website]), and several look and feel described by figures reference is now beginning out of date. Ignoring those, this book is a must-have arsenal for a web content management consultant, web designer, web developer, even a manager.
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