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This book is an excellent read for first time people managers! It helped me to understand how to approach situations and different types of people. Read morePublished on July 8 2012 by BelleH
If you are breathing you need this book. We all encounter difficult conversations on a daily basis. Whether with co-workers, clients, family, friends, spouse, your doctor, lawyer,... Read morePublished on March 4 2011 by island reader
The stuff in this book should be obvious to most reasonable people. If you're having problems at this level, you still have a long way to go in terms of dealing with truly... Read morePublished on July 7 2004 by Kazunori
Well the reviewer has got a great sense of humour! I was laughing my a*se off!
It sems so many people do not practice what they preach. Read more
The other day a shipment of the book "Difficult Conversations" arrived at our office.
Today someone pulled me aside and told me that 80% of all communication is not... Read more
Stone and his coauthors, teachers at Harvard Law School and the Harvard Negotiation Project, present an informative, practical guide to the art of handling difficult... Read morePublished on April 17 2004 by B. Viberg
After a painful and difficult series of conversations with my mom and brother over Christmas (read: angry, frustrating), before he left, my brother asked me to find a simple set... Read morePublished on April 15 2004
The trend in business books on management and leadership is to reemphasize
the human component. Read more