About the Author
Robin F. Goldsmith is President of Go Pro Management, Inc., a consultancy in Needham, MA. He has extensive information systems experience, having worked in this capacity for the City of Cleveland, large financial institutions, and a Big Four management consulting firm. Mr. Goldsmith presents public and in-house seminars and is a frequent speaker at leading leading software development and quality/testing conferences. He earned his LL.M. in taxation law at Boston University, J.D. at Suffolk University, M.S. in psychology from Pennsylvania State University, and A.B. in psychology from Kenyon College.