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DisneyWar
 
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DisneyWar [Hardcover]

James B. Stewart
5.0 out of 5 stars  See all reviews (2 customer reviews)

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Hardcover, Feb 11 2005 --  
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From Publishers Weekly

Starred Review. The most explosive chapter of this exceptional, much-anticipated book may be its last, wherein Stewart (Den of Thieves, etc.) indicts Disney chief Michael Eisner on multiple charges: "Eisner squandered Disney's assets" [and] "committed personnel and judgment errors which... in the vitriol and publicity they generated, are without parallel in American business history." Eisner, Stewart finds, is a "Shakespearean tragic character" whose fatal flaw is "dishonesty," which in the author's view led directly to the ruptures with Steve Jobs (Pixar) and the Weinstein brothers (Miramax), the Disney Company's most important partners, and to former animation head Jeffrey Katzenberg's successful $280 million suit against Disney for moneys owed upon his firing. Stewart's DisneyWorld is a land riven by naked ambition and its necessary consequence, hubris, as during his reign (1984–present) Eisner left behind "a trail of deeply embittered former employees."One of Eisner's many achievements—Stewart tosses his subject petals as well as thorns—was the construction of the Team Disney headquarters in Burbank, buttressed by towering models of the Seven Dwarves; but there's no real place for Happy in the Disney world that the author portrays with unflagging precision. Stewart smartly frames his book with personal experience, opening with a description of his difficult training and inept performance in a Goofy suit at DisneyWorld, and closing with several encounters with Eisner (who, amazingly, cooperated with the book in part); at one, Eisner explained to Stewart that "Disney" is a French name, and that a Frenchman would pronounce the name D'Eisner as "Disney." Stewart understands the medieval nature of corporate life and presents business as a clash not only of ideas but of personalities. With a dream cast that includes Katzenberg and fallen überagent Michael Ovitz—both of whom come off no worse than Eisner, which is faint praise—plus heir apparent Robert Iger and ultimate Eisner nemesis Roy Disney (the book's hero, if there is one), Stewart has an astonishing story to tell. His notable accomplishment is that he tells it so well. The book is hypnotically absorbing—nearly 600 dense pages drawing on an impressive array of sources to build what reads like an airtight case against Eisner's leadership. There's much more craft than art here—Stewart's prose and approach are meticulous but lack the empathy and deep insight that can make a character truly Shakespearean; this is journalism told not with a novelist's eye but with a master journalist's—yet that craft is expert throughout and will help thrust this book toward the top of national bestseller lists. (Feb.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

Review

'Stewart has produced a masterly group portrait of the insanities and delusions peculiar to our time'

Bryan Appleyard, SUNDAY TIMES

'A compelling account of the machinations at Disney'

OBSERVER

'...a thoroughly readable and entertaining book'

GUARDIAN --This text refers to the Paperback edition.


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5.0 out of 5 stars (2 customer reviews)
 
 
 
 
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2 of 2 people found the following review helpful
5.0 out of 5 stars Flawed Character Exposed at Magic Kingdom, Dec 28 2009
By 
Ian Robertson (West Vancouver, Canada) - See all my reviews
(TOP 100 REVIEWER)   
This review is from: DisneyWar (Paperback)
Columbia University journalism professor James Stewart's newest book, DisneyWar, is an excellent overview of Michael Eisner's twenty years at the helm of Disney. All interested in the larger than life Eisner, the Walt Disney Corporation, the entertainment business, and (failed) corporate governance should read this.

The book is methodically researched, primarily from first hand interviews (including with Eisner himself), and from publicly available material, and presented chronologically in a straightforward and engaging manner. Stewart's Pulitzer Prize winning prose flows smoothly. The level of detail leads to a long book - critics might argue far too long - but it also is crucial in providing the definitive account of Eisner, his character, and the personal dynamics that led to the incredible early successes of his reign and the incredible failures of the latter years.

In addition to its focus on Eisner, the scope of the book is epic. Disney executives such as Jeffery Katzenberg and Michael Ovitz - both of whom won staggeringly large judgements against Disney after their separate firings - and Robert Iger who leads the firm now, as well as board members Roy Disney, Frank Gold, and former US Senator George Mitchell are central to the proceedings. Even more interesting is the incredible number of major Hollywood players who enter into Disney's orbit, like a who's who of the entertainment industry over the past score years.

Equally interesting is how little analysis goes into major decisions such as where to locate a Disney theme park in Europe (Paris proved to be a poor choice), whether to purchase a US television network (they grossly overpaid for ABC), or how to integrate the internet into operations (Go.com made barely a ripple in the online world). With the flawed Eisner at the top, a myriad of dysfunctional working relationships both within the company and with outsiders, failed corporate governance, and poor investment decisions, it's incredible Disney enjoyed the success it had; a testament to the incredible talent involved at all levels.

As Stewart opines at the end of this tome, Eisner is indeed one of the greatest Hollywood moguls ever. Eisner's story is fascinating in its own right, but the tale offers many worthwhile lessons along the way. An important business book by an exceptional author.
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5.0 out of 5 stars Great business read, Nov 25 2006
By 
Rob Nicol (Toronto, Ontario, Canada) - See all my reviews
This review is from: DisneyWar (Paperback)
This book has lots of great angles -- a pulitizer prize-winning author, eclectic characters, lots of corporate backstabbing, and the Disney entertainment conglomerate. A real behind-the-scenes look at Disney and Michael Eisner for 20 years. My only complaint is that it is almost too thorough and probably could have been a bit shorter.
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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com: 4.3 out of 5 stars (115 customer reviews)

44 of 48 people found the following review helpful
3.0 out of 5 stars Fun but feels one sided, Mar 7 2005
By R P - Published on Amazon.com
Amazon Verified Purchase(What's this?)
This review is from: DisneyWar (Hardcover)
I am a huge James B Stewart fan (loved The Prosecutors and Den of Thieves) and an ex-Disney exec (I was there for five of the years discussed) so I was looking forward to this book. My net feeling is that it was fun, not a bad choice for the beach bag this summer, but (a) it takes a relentlessly negative point of view, even more than I think is justified, (b) there are some weird gaps in the story which I attribute to rushing to out to press (but maybe there's some other reason), and (c) finally and most importantly, it fails to rise above the facts it portrays to make any larger point. What does it tell us about or times, about corporations, about America, about the people discussed...? Unclear. Somehow Stewart didn't get enough perspective on it or insight into it to make the narrative into something more memorable and insightful than a solid recounting of some important events in Disney's recent history. That's too bad. I hope that in Stewart's next book he finds some larger meaning.

But, that being said, a lot of the events are nevrtheless quite fascinating:

It's unbelievable how Eisner burned Ovitz straightaway after hiring him. Just completely hung him out to dry when only weeks before he had been the most powerful man in Hollywood. Brutal and horrible.

The details with Katzenberg were awful too. That must have been the worst deal ever made (next to the Ovitz deal). And Eisner's carping about Roth, Iger and Wells behind their backs? He really comes off as a psycho freak you wouldn't want to work for.

Some of his problems were legitimate though. Katzenberg was equally psycho at least. What do you do with an employee who is good at producing animated films, has failed to create a profitable live action motion picture division, advocated a failed strategy of producing 40-50 films per year and now wants to be the President and COO of a Dow 30 company? Developing animated films is no better preparation for being the COO of a major corporation than being an agent is. So what was Eisner to do with this jumped up producer? Tough one. But what he did do was probably not the right choice. Katzenberg is in the right job now as head of a free standing Animation studio.

The parts that are somewhat mysteriously left out are the massive increase in value at the Disney Channel and ESPN. I suppose it doesn't fit the "Eisner is an idiot" theme, but if he's such an idiot how did all that happen? That's why I feel the book is a little unfair. Also, the fact that Eisner didn't lose his *** on some horrible internet deal like Gerry Levin probably deserved more emphasis.

I was surprised at a few negatives that were left out: why wasn't there more discussion of the talent exodus -- Dean Valentine, Gerry Laybourne...? I don't know. Also, what about some of those sketchy investments -- magazines? Professional sports teams? I guess the book could only be so long.

I also wish that Stewart put more data in the book. If Eisner's reign was a failure, let's see a bar chart with actual cash flow. Why not? There was essentially no data, which I thought was odd for a business book.

But, again, I wish that Stewart had gotten some insight out of all this. Let's just stipulate that Eisner's a smart guy who accomplished a lot. So why did he make all these horrendous difficulties managing other people? That 'Rosebud' answer is what we don't get here.

116 of 139 people found the following review helpful
5.0 out of 5 stars An Odd Story from a Burbank, CA Bookstore, Feb 10 2005
By William Marshall - Published on Amazon.com
This review is from: DisneyWar (Hardcover)
I live in Burbank, CA, just up the street from the Disney corporate headquarters. When I heard the DisneyWars was coming out today, I rushed down to the local bookstore to get my copy. As I was making my purchase, the cashier mentioned to me that earlier today, the Disney Company had come to the store and bought out their entire stock of the book. There were a lot of copies on display, so it must have been quite an effort. But then a couple of hours before I came to buy my copy, they returned them all. What strange behavior. The must be afraid of what the Stewart wrote. Their apparent paranoia made me even more eager to read the book.

From what I've read so far, they should be afraid. It's quite a scathing expose. So far, it is proving to be an excellent book. What Walt Disney accomplished through the power of his genius and ability to tap into the genius of others is simply amazing. But this book is a stark revelation of the damage the current management has done to the Disney Company. If you are a Disney fan, I HIGHLY recommend this book.

15 of 15 people found the following review helpful
4.0 out of 5 stars Insightful!, Aug 11 2005
By Rolf Dobelli "getAbstract" - Published on Amazon.com
This review is from: DisneyWar (Hardcover)
Pulitzer prize winner James B. Stewart paints a portrait of Michael Eisner that has more in common with a totalitarian dictator than with most CEOs. Stewart is careful, though, to trace the Walt Disney Company's growth and success under Eisner, even though he was really running Disney for the benefit of just a handful of people - including himself. And, just as carefully, Stewart traces the company's spiraling internal chaos. The pluses: the author tells an instructive, intricate corporate saga in intriguing detail. Minuses: He is no expert on the film industry and the narrative doesn't build much momentum. Frustratingly, although no doubt for sound reportorial reasons, he also mostly refuses to draw conclusions until the short final chapter. We recommend this troubling portrait of corporate excess and misbehavior to all managers and to students of entertainment and media as a lesson on the pitfalls of untamed corporate politics and unbridled CEO power.
 Go to Amazon.com to see all 115 reviews  4.3 out of 5 stars 
 
 
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