Having used Dragon NaturallySpeaking premium 12 for about a month, I must admit that I'm completely baffled. They call this an upgrade?
For starters, this version is incredibly slooooooow. And I mean slooooow. It is slow to launch, and slower to close. Recognition is even slower. The promotional material stated that it was "20% more accurate," but I have yet to discover this unique aspect of this upgrade. The previous version (11.5) is far, far superior and much faster, compared to this clunky dog. And in typical Dragon fashion, technical support is a big run around, especially when you're calling to complain about the new upgrade. No one seems to know anything.
I've found that it no longer allows me direct access to dictate my godaddy webmail; now the dictation box pops up. Not a huge deal, but annoying. There are several other applications that duplicate this process, where in the past, it was just simple dictation to various fields.
My upgrade wouldn't allow me to import my user profiles from 11.5, so I had to start from scratch with a new user profile. More time wasted.
That being said: Dragon is still the leader in speech to text technology (IMO). I'm just surprised that they released this inferior upgrade and called it an "improvement" on previous versions. Purchasers should be well advised to consider an earlier version of the program . . . at least until all of the bugs are worked out of premium 12. Until then, I'm going to dump it an re-install 11.5.
I continue to use version 12, (I have not went back to 11.5, as I stated I would do) and I stand by my above review. Version 12 is very slow to load and often maddingly slow to close. I was hoping that consistent working with the program, including audio training, would improve accuracy. To an extent, it does, but the strange quirks of this "upgrade" just don't make any sense. Often, Dragon takes nearly a full minute to boot up, and when you perform user maintenance to your profile when closing the program, it's not uncommon for this process to take two minutes or more. I might note here that I am using Windows 7 64 bit with 8GB RAM and plenty of space on the hard drive, so there shouldn't be any space/speed issues. I think Dragon rushed this one out, and I hope they make some serious improvements with future upgrades.
I am closing out Dragon 12, and the program is performing its 'User Profile Mainenance.' So far, it has taken over 4 minutes, and the status bar doesn't even read 50%. This is ridiculous, compared with earlier versions of the program.
On another note: those of you using Dragon for their iPhone will be pleasantly surprised that the new update they released just a few days ago does nothing but CRASH! Tried uninstalling and reinstalling the program twice; no luck. Sure, it's free, but Nuance seems to be intentionally driving away customers. There are newly-emerging companies that are competing in this field of limited players, and this loyal customer (until recently) is happy to explore other options. I now see they've lowered the price for Dragon 12 Premium (again), so maybe they figured out that their most recent releases weren't quite ready for prime time. Do yourself a favor and pick up vers. 11.5. I've learned my lesson, and am dumping 12 in favor of an older, better version. And I mean it, this time.
As suspected, 11.5 (the previous version) is an upgrade from their "upgrade." Much faster to load and close, speech recognition is (IMO) better than 12. I can't wait for their customer service folks to call me with a 'special deal' when they release their next upgrade. I will demand a refund for vers. 12 before I purchase their latest "upgrade."
One other note that I would add to those considering purchasing vers. 12: When you are dictating in a text box (as I had to do for my e-mail when using vers. 12), there is a good chance that you will LOSE what you are dictating if you do not transfer your paragraphs piece by piece. Numerous times, I'd compose lengthy emails, transfer them, only to have them vanish. VERY FRUSTRATING AND A WASTE OF OUR TIME, NUANCE. When I went back to vers. 11.5, it allows me to dictate directly to the compose window. Much more efficient.
On a positive note: Dragon recently updated their iPhone app, and (surprise!) this one acutally WORKS!