When we started viewing the videos I found that 3 of them did not play. When I contacted Disney, this is what they said...
Thank you for the e-mail regarding your Baby Einstein DVDs. We are concerned about your inquiry and would like an opportunity to address this issue with greater detail. We appreciate your concerns.
A 26-Disc Baby Einstein set has never been released on DVD by Disney or the Baby Einstein Company. This set was illegally designed and manufactured and is currently sold without the approval of the Walt Disney Company. The set is usually sold at online auction sites and not at authorized retailers. The DVDs themselves are copies of our original DVDs and are not the same quality as authentic discs. Any Baby Einstein set sold by the Walt Disney Company will have white plastic DVD cases to accompany each DVD. We will not sell discs in small plastic sleeves as this is not a safe way to ship and store DVDs without damaging the discs.
Caution is always advised when you make purchases from eBay or unauthorized DVD retailers. Sorry for any inconvenience this may have caused you.
For assistance with Piracy issues, please contact our Legal Department with your information. You may contact them at the following location:
The Walt Disney Company
Corporate Legal/Antipiracy Group
500 S. Buena Vista Street
Burbank, CA 91521-0644
E-mail : firstname.lastname@example.org
Voice Mail: 818-560-3300
If you have any other questions or comments feel free to contact us by email or phone at 1-800-793-1454 option 5.
The Baby Einstein Company