The first day I had this tablet, it had trouble charging and I had to position the cord just so, so that it would charge. I thought it had a short in the cord so the next day I tried a lot of other cords in my house that fit, but none of them would charge it. It also had a terrible life span and memory. This is a terrible product and I wouldn't recommend this to anyone. It will make you very sad, especially if you had been sitting at your window all day waiting for it to get there.