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Emergency Responder Communication Skills Handbook: How Your Words and Actions Affect People in Medical Distress Paperback – Sep 1 2010

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Product Details

  • Paperback: 79 pages
  • Publisher: Walsh Seminars (Sept. 1 2010)
  • Language: English
  • ISBN-10: 0986665509
  • ISBN-13: 978-0986665509
  • Product Dimensions: 14 x 0.5 x 21.6 cm
  • Shipping Weight: 118 g
  • Average Customer Review: 3.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Bestsellers Rank: #1,033,539 in Books (See Top 100 in Books)
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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0 of 1 people found the following review helpful By Sébastien Gagnon on Dec 22 2010
Format: Paperback
The author uses this book to promote his other books, DVD, etc...

That book is great at stating the obvious. I have been teaching an interpersonnal communication class for paramedics students and I was considering this book. Now that I have read it, I would stick with my homemade text. Very disapointing.
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0 of 1 people found the following review helpful By G. Turner on Nov. 8 2010
Format: Paperback
Excellent book - well written - good and applicnble exercises and insights - easy to learn from and worthwhile to share with a range of people
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Most Helpful Customer Reviews on (beta) 6 reviews
2 of 2 people found the following review helpful
Evidenced based practice meets emergency communications Oct. 2 2010
By StevenKan - Published on
Format: Paperback
I had the pleasure of meeting Bran Walsh in Schaumburg Illinois at the NAEMSE Conference. We have always taught communications to EMS professionals however, this book gives specific examples to communicate with patients using learning research. Brian specifically talks about the psychology affecting patients in an emergency and communication styles. Brian took the time to poll professionals to find out our problems with communications in the field. The book is clear, well organized and a great example of how innovative writers are publishing books to meet real needs. Check out Brain's interview at MedicMentor on YouTube.
1 of 1 people found the following review helpful
Practicality and Effectiveness in an Emergency! Oct. 16 2012
By Sarah - Published on
Format: Paperback Verified Purchase
This Book - Fantastic. It's small, bright, attractive to read with lots of pictures and graphic diagrams and more importantly, very relevant and practical to working in the emergency field. Brian Walsh backs his theories and exercises with sound research and facts and presents it in a way that is easy for a practical person to understand and apply. I am a firie and have enjoyed flipping through this book, I have tried the tips contained within and never been disappointed. It works.
1 of 1 people found the following review helpful
good reading, Oct. 16 2012
By Michael  NREMTP MA/RI - Published on
Format: Kindle Edition Verified Purchase
Simple and to the point.  Reinforces basic emt school advice.  HAVE used some of the exercises right off the bat.
This is an excelant primer on the how powerful what we say to patients..... Jan. 2 2014
By Thomas C. Bloomquist - Published on
Format: Paperback Verified Purchase
....(and people in genera)l can be. Our ability to believe is far more powerful than reasoning. if patients, even critically injured patients, believe they will survive - their chance go up considerably. I hope all in health care begin to appreciate these concepts. The same goes for the dreaded V.A.S. (visual analogue score) of rating discomfort. Now, patients hear 10 people a day say, "How's your pain..How's your pain...How's your pain........" In a way, we are programming patients to report (and thus experience) pain. We can do the same important assessment with positive terms like, "How's your comfort level?" Think about next time you ask a patient.
A College Course in Communication Oct. 10 2013
By Bruce Marxsen - Published on
Format: Paperback Verified Purchase
This book was a remarkable read and remains a reference to go back to time and time again. If anyone is involved in emergency response or healthcare, you need to get and read this book. It is like a college course in Communications, and an easy read. It is as if the author was speak directly to you.