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From Publishers Weekly
Could a better understanding of etiquette have prevented the Enron scandal? Well, lying to shareholders never constituted good manners in anyone's book, nor good business sense, so perhaps. Drawing such lines is what the Posts attempt in the early chapters of this updated version of their business etiquette book, where they equate good ethics with good business. But really, is the slope between saying that the boss is in a meeting (when he's not) and distorting P&L statements actually that slippery? In trying to suggest that it is, the early chapters of this book provide little helpful guidance on actionable business conduct and come dangerously close to mimicking an employee handbook. Once the authors leave behind the discussion of ethics, cubicle etiquette and general office building conduct-please, no singing to your iPod in the elevator-one finds the content one expects from the Posts, like a mini-course in wine selection, pointers on making small talk with anyone, tips for trouble-free business travel and modern-day rules for handshaking. (FYI, it's no longer gender-specific, and women should always extend a hand, even if wearing glamorous evening gloves.) Ultimately, such social tips are more useful than the Posts' advice to tell your boss that lying about his whereabouts makes you uncomfortable. The authors also include substantial content on conducting a well-mannered job search.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
From Library Journal
Peggy Post, the third generation of Post etiquette experts, and brother-in-law Peter Post have run a marketing-PR firm for 15 years. Here, they offer tips on interviewing and office courtesy; good telephone, e-mail, and correspondence manners; trade-show conduct; running a productive meeting; business entertaining; and doing business in a variety of countries. The authors also discuss a manager's obligations and responsibilities and address business clothing for men and women in separate chapters. The chapters are organized so that users can quickly turn to their areas of interest. Because of its thoroughness, this title would be very useful as a reference source. For the circulating collection, get Susan Morem's How To Gain the Professional Edge (Better Bks., 1997).ASusan C. Awe, Univ. of New Mexico Lib., Albuquerque
Copyright 1999 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.
Copyright 1999 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.
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First Sentence
It's a tough world out there-and tougher for some job hunters than others. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
It's a tough world out there-and tougher for some job hunters than others. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Most helpful customer reviews
2 of 2 people found the following review helpful
5.0 out of 5 stars
Best in Class,
This review is from: The Etiquette Advantage In Business (Hardcover)
We provide this book to undergraduate students enrolled in a business-engineering program to prepare them for situations they may encounter in their first jobs. These situations frequently fall into the "what you don't know you don't know" category of student knowledge. Besides preparing them for their first encounters with formal behavior in "informal" business situations (often in job interviews), this book we believe will serve as a useful reference for them as they advance into management. The book is well-organized and well-written. It covers a number of very specific situations that, even if they never occur in one's direct experience, convey the elements of common sense and consideration that underly all etiquette. The authors thankfully avoid spending time on how to arrange the seating at a state dinner or how to address the Belgian ambassador, a common mistake in books of this genre. What they offer is practical, useable advice on the types of real social interactions that occur in business. A very useful book and well worth the price. Definitely five stars.
1 of 1 people found the following review helpful
5.0 out of 5 stars
A definite career booster!!,
By A Customer
This review is from: The Etiquette Advantage In Business (Hardcover)
This book is very informative! It contains many practical applications that we all take for granted from time to time. Subjects such as non-verbal communications, eye contact, introducing acquaintances...this book has it all! And it's appicable to every aspect dealing with people, both socially and in a business setting! A true survival guide...it boosted my confidence, and has boosted my career to new heights!!!!A++
1 of 1 people found the following review helpful
5.0 out of 5 stars
An excellent all-around etiquette book.,
This review is from: The Etiquette Advantage In Business (Hardcover)
This book is filled with practical advice for practically every occasion. I bought The Etiquette Advantage years ago, and it helped me tremendously. Now, I work in Career Counseling and have passed along the information to many grateful people.
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