- Paperback: 128 pages
- Publisher: Amer Society for Quality; Pap/Cdr edition (December 2004)
- Language: English
- ISBN-10: 0873896432
- ISBN-13: 978-0873896436
- Product Dimensions: 24.9 x 17.3 x 1.5 cm
- Shipping Weight: 340 g
- Amazon Bestsellers Rank: #929,529 in Books (See Top 100 in Books)
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Product Details |
Inside This Book
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First Sentence
The term process mapping has a variety of different meanings. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
The term process mapping has a variety of different meanings. Read the first page
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Concordance
Browse Sample PagesConcordance
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:
4.0 out of 5 stars (3 customer reviews)
3 of 3 people found the following review helpful
4.0 out of 5 stars
A High Level Intro Book on Process Mapping, Feb 18 2006
By H. Wang - Published on Amazon.com
This review is from: Enterprise Process Mapping: Integrating Systems For Compliance And Business Excellence (Paperback)
This book dose a good job on describing what is enterprise process mapping and how companies can benefit from mapping their processes. However, I think the discussion on how to conduct process mapping still remains at a pretty high level. The notations used are not industry standard (I'd like to see a book using UML Activity Diagram 2.0) and the case studies presented are too sketchy (espaceally, the case about SOX compliance). It would be nice if the author can dedicate a chapter to a detailed case to show how to apply the introduced process mapping concepts and techniques. Overall, it is a neat book worth reading.
2 of 4 people found the following review helpful
5.0 out of 5 stars
Just read Enterprise Process Mapping by Charles Cobb, Mar 1 2005
By Adrian Bishop - Published on Amazon.com
This review is from: Enterprise Process Mapping: Integrating Systems For Compliance And Business Excellence (Paperback)
This is an excellent book for those readers wishing to use process mapping to understand and improve business processes. The book is well organized and extremely informative. While it concentrates on the "how to" of process mapping it does so in the context of real business applications and is a natural successor to Charles's previous book From Quality to Business Excellence
2 of 5 people found the following review helpful
3.0 out of 5 stars
You have to buy the program, Oct 11 2005
By Víctor - Published on Amazon.com
Amazon Verified Purchase(What's this?)
This review is from: Enterprise Process Mapping: Integrating Systems For Compliance And Business Excellence (Paperback)
This is a book that does not explain how to map your process, if you want to do that you must have to buy the software and must have a Microsoft Visio License.
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