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Extraordinary Customer Service Paperback – Aug 1 2012

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Product Details

  • Paperback: 48 pages
  • Publisher: (Aug. 1 2012)
  • Language: English
  • ISBN-10: 0988106809
  • ISBN-13: 978-0988106802
  • Product Dimensions: 14 x 0.4 x 21.6 cm
  • Shipping Weight: 136 g
  • Amazon Bestsellers Rank: #2,056,345 in Books (See Top 100 in Books)

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Most Helpful Customer Reviews on (beta) 2 reviews
First Call: To Be Extraordinary June 22 2013
By Marina Nani - Published on
Format: Paperback
When I decided to start working on my Brand, my first call of action was to read Extraordinary Customer Service'
Few months later, I had the chance to invite The Author, who was traveling to a business meeting in London, to stay at one of our places in London. What we learned from JM Enage is priceless; going beyond the extra mile brought us so much repeat business and Loyalty from our customers but, most importantly, confirmed our belief that we can make the difference in your travel experience.
Instead of conserning ourselves with giant marketing costs, we applied everything we learn from this book, to our own Family business, which now, is expanding globally.
The Extraordinary Customer Service is our first call in all our endeavours and we do not start a new project without reading Thank you J.M. "Chem" Enage
Achieve Excellence in Customer Service April 17 2013
By Charles Reader - Published on
Format: Paperback
"Extraordinary Customer Service" is a well written and informative guide that will help you or your employees to shine! The basic concept is that the more you give the more you get, and by providing the extra effort for your customers you'll be rewarded with increased customer loyalty and, yes, bigger profits. Think about it - you probably remember those places you've been where you experienced extraordinary customer service, and you'd not only go back again but you'd tell your friends and colleagues. J M Enage's system really works for me in my business, and it can work for you too. Highly recommended.