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—Pierre Omidyar, founder and chairman, eBay and Omidyar Network
"Hooray for the Facilitator's Guide. It explains principles, practices, and processes with cogent clarity, and each diagram conveys a complex idea almost instantly."
—Joanna Macy, author, World as Lover, World as Self
"Our organization's core purpose is to dissolve boundaries across sectors in order to find innovative solutions to difficult social problems. We know how immensely challenging it is to facilitate dialogue among multiple stakeholders. This amazing book is a comprehensive guide for meeting that challenge. I've worked with a myriad of consultants during the past 16 years, and Sam Kaner's approach is vastly superior for bringing about lasting system change."
—Kriss Deiglmeier, executive director, Center for Social Innovation, Stanford University
"Sam Kaner is one of the world's leading experts on collaboration. His grasp of the challenges and dilemmas of collaboration is superb, as are his models and methods for facilitating complex processes."
—Sandy Schuman, editor, Creating a Culture of Collaboration
"The Facilitator's Guide has allowed us to build our own capacity. We've learned how to convene multiple stakeholder teams, plan effectively, and make more sustainable decisions, thus maintaining our collaborative values as we grow to serve a wider community. I highly recommend this book."
—James Whipple, CEO, Marshall Medical Center, El Dorado County, California
"Kaner's decision-making procedures are the best I've ever seen. We use them all the time!"
—Deborah Alvarez-Rodriguez, president and CEO, Goodwill Industries of San Francisco, San Mateo, and Marin Counties
Product Description
—Diane Flannery, founding CEO, Juma Ventures
And now this classic book is even better—much better. Completely revised and updated, the second edition is loaded with new tools and techniques.
- Two powerful new chapters on agenda design
- A full section devoted to reaching closure
- More than twice as many tools for handling difficult dynamics
- 70 brand-new pages and over 100 pages significantly improved
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Most helpful customer reviews
5.0 out of 5 stars
Facilitator's Guide to Participatory Decision-Making,
This review is from: Facilitator's Guide to Participatory Decision-Making (Paperback)
Facilitator's Guide to Participatory Decision-Making is an easy book to read. It provides a good introduction to inclusive facilitation. It offers a variety of suggestions and tools that help increase the efficiency of new facilitators. It also contains material that provides new insights to seasoned veterans.
5.0 out of 5 stars
Great book!,
By A Customer
This review is from: Facilitator's Guide to Participatory Decision-Making (Paperback)
Although I had never facilitated a meeting before, this book provided me with plenty of good practical ideas and just the right amount of theory to help me successfully facilitate a major brainstorming meeting. I highly recommend this book to anyone who needs to get up to speed quickly on the subject of facilitation.
5.0 out of 5 stars
My favorite book on facilitation,
By A Customer
This review is from: Facilitator's Guide to Participatory Decision-Making (Paperback)
I've been facilitating for several years; I often have people ask for a book recommendation , and this is always the one I name. You will find this book useful if you are facilitating for the first time, or if you are an old pro. Since you can read the table of contents for this book, I won't repeat it here. My favorites are the model (mentioned in several other reviews) and the different ways to build consensus. There are other books that have more in depth coverage of each of the topics. What Kaner and his colleagues have done is get to the "gems" of those books for you. It is as if a friend read a bunch of literature on this topic and boiled it all down into one easy-to-use manual. (No, I don't know any of the authors :-)) My only complaint about this book is the format. I find the graphics and the multiple fonts a little difficult to read. I usually hand out the book with the disclaimer "it looks a little hokey, but the content is really solid." If you can move past the graphic design, you'll love this book.
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