POSITIVES: These classic episodes are even more spectacular on crystal-clear DVDs, most of the interviews are interesting, and there are a few good special features (for example, the documentary on Torquay and the real-life nasty hotel manager who served as the model for Basil Fawlty).
NEGATIVES: The people who interviewed the cast members, and the people who provided the episode commentaries, seemed to be totally unprepared for their job, and appeared to be making up their questions and comments as they went along.
BIGGEST SURPRISE: Andrew Sachs is a quiet, intelligent, dignified stage actor with a British accent, completely unrecognizable as the the goofy Spanish bellman/waiter he plays in the series!
MOST UNPLEASANT SURPRISE: Andrew Sachs's interviewer never once asked him to do any lines in his goofy "Manuel" voice and character, so how do we know it was really him? It's kind of like interviewing Mel Blanc and never asking him to do Bugs Bunny.