I got this thing as a "house gift" or kind of a general family Christmas present. We usually have a couple of things like this every Christmas.
Anyway, taking it out of the box, I discovered that the arm the eyes swing back and forth on, inside the clock, appeared to be broken. Grabbing my handy dandy set of mini-Phillips head screw drivers (I work on and fix a lot of small delicate machinery), I took the back off and -- sure enough -- the arm the eyes are on was broken. Basically, this is just some cheap plastic stuff in there.
I contacted the seller asking to return and exchange it. The reply I got back was not exactly what I'd call satisfactory. Their question was whether I thought it had been shipped broken or got broken in transit.
Now how the heck do you tell that? As cheaply made and as flimsy as this thing is, if they're not already broken when shpped I suspect a lot of them break in shipping. But, I fail to see how that is really material. All I know is we received a broken clock.
Anyway, after not getting much of a response from the seller, on a Sunday afternoon without a lot to do (for once), I took the darn thing apart, grabbed a tube of super glue, and fixed it myself.
Now it's hanging on the kitchen wall and seems to be working okay. But as for paying $39.98 for this? Well, we know the ol' dollar ain't worth what it used to be but in this case, it's kind of like adding insult to injury.