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BECAUSE YOUR MONEY BELONGS IN YOUR WALLET.
What do you do as a consumer when you disagree with a bill or a service charge you're asked to pay? When faced with a mysterious charge, unexpected or unfair fees, or a poor quality product or service, you've got a choice. You can roll over and part with your hard-earned money or you can fight back.
Consumer advocate Ellen Roseman takes you through the most common problems you may encounter with your everyday banking, credit, telecom, travel and retail transactions. She tells you how to detect corporate tricks, how to resolve your complaints and how to get your money back.
You'll learn how to avoid falling into consumer traps, how to get the best service from the companies you deal with and how to say goodbye to the companies that don't treat you well. With real-life stories, examples and contributions from specialists on a variety of topics, Fight Back covers:
Ellen Roseman is a journalist who sticks up for ordinary Canadians. As a long-time advocate for consumer rights, she's become a brand name for activism and a champion at helping consumers fight back against injustices. Her columns appear three times a week in the Toronto Star and her popular blog, EllenRoseman.com, has been online since 2007. She's the author of seven books, including Money 101: Every Canadian's Guide to Personal Finance and Money 201: More Personal Finance Advice for Every Canadian. She teaches investing and personal finance at the University of Toronto's continuing studies department and Ryerson University's Chang School, and is on the board of FAIR (Canadian Foundation for Advancement of Investor Rights) and Community Legal Education Ontario (CLEO).
A lot of simple cures for managing money but for me, I'm over 70 yrs. and if I haven't got it right yet, I never will. Read morePublished 14 months ago by Eilleen
I know Ms. Rosemen and she has helped me get satisfaction for some issues.
I have bough a number of extra copies for my kids and grandchildren. Read more
Ellen Roseman is like the friend you wished was always by your side, looking out for your best interests. Read morePublished on May 5 2013 by Rona Birenbaum