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Fish!: A Remarkable Way To Boost Morale And Improve Results
 
 
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Fish!: A Remarkable Way To Boost Morale And Improve Results [Hardcover]

Stephen Lundin (Author)
3.6 out of 5 stars  See all reviews (167 customer reviews)
List Price: CDN$ 25.99
Price: CDN$ 16.37 & eligible for FREE Super Saver Shipping on orders over CDN$ 25. Details
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Fish!: A Remarkable Way To Boost Morale And Improve Results + Who Moved My Cheese?: An A-Mazing Way to Deal with Change in Your Work and in Your Life + Our Iceberg Is Melting: Changing and Succeeding Under Any Conditions
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  • Who Moved My Cheese?: An A-Mazing Way to Deal with Change in Your Work and in Your Life by Spencer Johnson Hardcover CDN$ 15.88

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  • Our Iceberg Is Melting: Changing and Succeeding Under Any Conditions by John Kotter Hardcover CDN$ 16.60

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Product Description

From Amazon

Here's another management parable that draws its lesson from an unlikely source--this time it's the fun-loving fishmongers at Seattle's Pike Place Market. In Fish! the heroine, Mary Jane Ramirez, recently widowed and mother of two, is asked to engineer a turnaround of her company's troubled operations department, a group that authors Stephen Lundin, Harry Paul and John Christensen describe as a "toxic energy dump". Most reasonable heads would cut their losses and move on. Why bother with this bunch of losers? But the authors don't make it so easy for Mary Jane. Instead, she's left to sort out this mess with the help of head fishmonger Lonnie. Based on a bestselling corporate education video, Fish! aims to help employees find their way to a fun and happy workplace. While some may find the storyline and prescriptions--such as "Choose Your Attitude", "Make Their Day" and "Be Present"--downright corny, others will find a good dose of worthwhile motivational management techniques. If you loved Who Moved My Cheese? then you'll find much to like here. And don't worry about Mary Jane and kids. Fish! has a happy ending for everyone. --Harry C Edwards

Review

'This is one fish story that doesn't exaggerate. It shows you how changing your attitude lets you enjoy your work and your life. Hook into it, it's quite a catch!' -- Spencer Johnson, author of Who Moved My Cheese? 'I recommend their book to anyone, on any level, who wants to make a difference at work.' -- Hyrum Smith, co-chairman Franklin Covey Co. 'The story of the world famous Pike Place Fish market is fantastic. But this book is not just about selling fish; it's a love story that can happen in your organisation too.' -- Ken Blanchard, from the Foreword --This text refers to the Paperback edition.
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It was a wet, cold, dark, dreary, dismal Monday in Seattle, inside and out. Read the first page
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Customer Reviews

167 Reviews
5 star:
 (75)
4 star:
 (25)
3 star:
 (22)
2 star:
 (8)
1 star:
 (37)
 
 
 
 
 
Average Customer Review
3.6 out of 5 stars (167 customer reviews)
 
 
 
 
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5 of 5 people found the following review helpful
1.0 out of 5 stars Always Smell Your Fish Before You Buy, July 12 2004
By 
David Wilbur (Des Moines, IA United States) - See all my reviews
(REAL NAME)   
This review is from: Fish!: A Remarkable Way To Boost Morale And Improve Results (Hardcover)
This book was given to me as part of a Fish seminar conducted by my company. The book must be addressed on three different levels: as a story, as a philosophy, and as a business book. The story is about a woman who takes over a failing department in her company, finds the inmates are running the asylum, learns some pearls of wisdom from some local fishmongers, teaches the employees the philosophy, and ends up with a successful department. The preceding explanation is only slightly shorter than the book itself, which contains so much white-space that it could easily be halved, and repeats so often that it could easily be halved again. As bad as the story and writing are, the philosophy underlying the Fish idea is even worse. It is essentially a hedonistic philosophy - that what employees really need to perform well is enough fun at work. The problem is that all jobs and careers involve a certain amount of tedium. Everone must "pay their dues." Too often the people complaining the loudest are those that refuse to deal with tedium as a fact of life. As a business book it fails as so many business books do because the ultimate goal of the book is not to attract a reader, but to convince corporations to buy a whole suite of products and services: the books, videotapes, fun fish things, decorations. Avoid this book, read Drucker instead.
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2 of 2 people found the following review helpful
3.0 out of 5 stars Great, inspiring read but poor teaching methodologies., April 6 2002
By 
Dan E. Ross "Dan Ross" (Frisco, Tx USA) - See all my reviews
(REAL NAME)   
This review is from: Fish!: A Remarkable Way To Boost Morale And Improve Results (Hardcover)
FISH is written in a parable (short story using fictional characters) format, reminiscent of the style apparent in the classic, bestseller The One Minute Manager. The goal of the FISH Philosophy is to learn how to boost morale and improve operational results in a business organization. As the authors put it "Enclosed are the keys to creating an innovative and accountable work environment where a playful, attentive, and engaging attitude leads to more energy, enthusiasm, productivity, and creativity."

The four key points of the philosophy are:

• Play - have fun and create energy at home or at the office.
• Make their day - how can you engage fellow employees, customers and make each other's day?
• Be Present - How can you make sure you are fully available and aware during conversations with people? It is about create a greater sense of intimacy between individuals.
• Choose Your Attitude - Each day you choose how you are going to act or which "side of the bed" you wake up on. The choice is yours and, the way you act, affects others.

In my opinion, this business parable, like the rest of them, is great and horrible at the same time.

It is a great read for the following reasons:

1. It is a quick read. I read it in about 2 - 2.5 hours and I am a fairly slow reader.
2. The book is able to illustrate one point extremely effectively. For example, in this book they show how workers attitudes can impact a setting and how many of us don't understand how our attitude impacts our work setting and quality of life.
3. These are the kinds of books that employees will read as they are 100-150 pages in length and easy to read so a massive investment of time and energy isn't required by employees.

It is a poor book for the following reasons:
1. The authors never give you ways to implement the ideas. Once I was done reading the book I was thinking, "WOW, this is great stuff. Now how do I implement it in my company and, more importantly, what will it take for this to be successful." Which leads me to the next point...
2. While they illustrate certain key elements in the book they neglect to mention that:
a. Employees must trust management.
b. Top managers must be fully committed and "practice what
they preach."
c. Both of the above points are conveyed in the story but
the authors don't tell you about the importance of what
academics term "social capital" in an organization.

My concluding thoughts: This is a brief, simple, but elegant book that is an eye opener for those of us who grew up with notions like: "Work is serious, let's have no fooling around!" or "Profit is 'the only' way to measure business success." I commend the authors on conveying this to readers. HOWEVER, the cons outweigh the pros in this book. Like I pointed out, I really enjoyed reading the book and thought it was pretty effective in showing how an organization can completely turn around but, at the end of the day, no tools were presented to help the reader understand how to implement the FISH philosophy. If top managers don't cooperate or "practice what they preach" or understand why and how this philosophy works it goes nowhere, just like most management programs designed to attain all of the above mentioned goals of productivity, energy, etc.

If you want a great book on business principles I highly encourage everyone to read "The Essential Drucker" by Peter Drucker. Jack Welch is a big Drucker fan and this book is a compilation of his best work of over 60 years and 30 books on management principles.

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1 of 1 people found the following review helpful
5.0 out of 5 stars AMAZING, April 27 2004
By A Customer
This review is from: Fish!: A Remarkable Way To Boost Morale And Improve Results (Hardcover)
A fanstatic book with great Ideas! This paired with Maynard Rolston's "Time Management is an Oxymoron" can do so much for a business. "Fish" can help you develop a huge sense of urgency for you and your co-workers, and "Time Management is an Oxymoron" takes hours out of busy work. By Incorporating ideas from both, your business will be at 110% in a very short time.
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